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For those Pipex customers who have the Fujitsu fdx310 modem and suffer from constant disconnections (like me!!), Pipex have at last released a patch for this. Apparently the disconnections were due to the modem constantly re-synchronizing itself!!!
http://www.xtreme.pipex.net/adsl/support/download/
Its a shame they don't have a 'patch' for their telephone support line (...LOL ) another 50 mins of my time gone!!
.......mancity2
And they have a big problem now
with no service
That "patch" sounds like a load of old bollocks to me.
I'm unfortunate enough to be with Pipex at the moment (not for much longer though) using a Speedstream 5861 router and I also suffer from random disconnections (this problem only occurred when I transferred from Clara to Pipex).
I also have 2 mates that suffer from the same problems using different hardware at different exchanges. I think if Pipex don't rectify these ongoing problems very shortly then they will find their customers leaving just as quickly as they signed up.