Re: non booting xp ide drive
Easiest way is to get a usb-ide adaptor and plug into the new pc and copy the data over.
If it's not worth your while to get an adaptor,
Start from a boot floppy or f8 and boot to command line then delete the c:\windows folder and c:\program files folder.
Also rename documents and settings folder to something else just to make sure your profiles with all the data don't get overwritten. (Normally it keeps the old profiles and sets the new ones up with the pc name appended to the username but better to be safe then sorry).
Then install windows from scratch (but don't format the drive) and you should be done.
Then never use a norton product ever again.
Re: non booting xp ide drive
Norton is wank so ditch it and use a free alternative like avast. Then copy the data off with the drive connected as slave.
If the drive starts to boot then restarts there may be a BSOD (possibly 0x0000007B). To check for a BSOD tap F8 during boot and select disable automatic restart on system failure. If you have a 0x0000007B then enter BIOS and switch from AHCI to IDE or compatibility.
Re: non booting xp ide drive
Cheers guys.
Overcarl, I tried what you suggested and it worked just fine.
I was then able to boot it up, and use the official norton removal tool which freed up their serial number. They've now been able to register norton on the new pc.
I told them to remove it and use something like eset, but my mother has already paid her subs to symantec.
Cheers :)