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My mate recently left BT due to price increase & shite Internet speed. He was out of contract and so moved over to virgin BB only as plans on using VOIP for his home phone.. HOWEVER , BT are being cunts & not allowing him to port his number over which is his works phone number.
He is self employed Fire & safety engineer now without a works phone.
Any help appreciated.
Hi mate to be honest I work for bt. However no one at bt can help as they have no power to stop the number transferring mate its all down to the way it is requested and virgin can request it once it has stopped if they didnt transfer it correctly as far as I am aware.
So what can he do, where can can he call for UK help as the Indian call center's just dont give a shit.
He should be able to port over his number. I am doing exactly this because of the hike in prices. Virgin will port over the number once you are up and running on their network
He only has virgin BB not phone, and wants to post it over with Sipgate, but BT wont allow it apparently. Ill find exactly what was said to get a clearer picture.
So, he disconnected b4 he sent a request to port the number over ffs. Who knew? So to get around this prob, signed backup to reactivate his number as a new customer and whilst he has the working number he will port it over & then cancel BT within the 14day alotted time span ;)
At least.. thats the plan!