Lenovo AIO idea centre restore problem
Hi everyone.. I've got a Lenovo B320 all in one idea centre that I'm currently selling and need to restore to the factory image (Windows 7 home premium 64bit) however with the great hoo haa that Windows 10 caused I had previously installed the update but swiftly uninstalled soon after.
Now due to that it has rendered the Lenovo restore partition (F11) useless and when I do manage to get access to the hidden partition via command prompt I can start setup but it then asks for drivers (which should be on the HDD or drivers disk I have) but will not recognise either areas and therefore cannot progress.
I reinstalled Windows 10 to hopefully do a new install procedure but it's an issue as There is no working Windows 10 Bluetooth driver and now means the Bluetooth keyboard and mouse is now useless...
I was hoping to download a Lenovo Windows 7 oem but cannot find one and now just want to put a brick through the bloody thing!!
Any suggestions of how I can restore to factory and hopefully sell it on?
Thanks in advance!
Re: Lenovo AIO idea centre restore problem
Sorry can't help you with your problem.
I have been looking at getting an all in one though, do you recommend the Lenovo B320, when it was working that is?
Re: Lenovo AIO idea centre restore problem
Gonna be ball ache without the recovery partition.
I would install a vanilla version of Win 7 from an AIO install disk, then hit he Lenovo website for all the drivers.
DJ OD
Re: Lenovo AIO idea centre restore problem
Quote:
Originally Posted by
DJ Overdose
Gonna be ball ache without the recovery partition.
I would install a vanilla version of Win 7 from an AIO install disk, then hit he Lenovo website for all the drivers.
DJ OD
I see something about a vanilla version.. What is that?
I've got all the drivers on a disk that came with the machine so no worries on that front. Just getting the win7 install
& ilscuro yes the machines are great for space saving and has done me well but I just need a portable and more powerful machine now.
Re: Lenovo AIO idea centre restore problem
Vanilla means nothing in the context of my post anyway. I mean just a standard AIO image u can get from any torrent or nzb site.
DJ OD
Re: Lenovo AIO idea centre restore problem
Quote:
Originally Posted by
DJ Overdose
Vanilla means nothing in the context of my post anyway. I mean just a standard AIO image u can get from any torrent or nzb site.
DJ OD
So just a standard win7 oem? I'm seeing loads of multi versions but just concerned on keys etc
Re: Lenovo AIO idea centre restore problem
Does this help;
https://forums.lenovo.com/t5/Lenovo-...K/td-p/2131415
If not then ditch the onboard Bluetooth and buy a windows 10 compatible usb adaptor.
Re: Lenovo AIO idea centre restore problem
Fairly sure the key dictates the version. No reason to panic, if one install doesn't play dice and activate, try another.
If you have a legit key, you are entitled to an install. Even if u have to activate over the phone, it's a pain in the arse but it should work.
DJ OD
Re: Lenovo AIO idea centre restore problem
Install Windows 10. Plug in a USB Keyboard and/or mouse (or a mouse and use onscreen keyboard), identify the required driver for the Bluetooth on the system via the Vendor/PCI ID. Install the driver manaull (or in Windows 7 Compatibility mode), Bluetooth then will work a charm.
Edit -
Further investigation flags up it's a Broadcom driver.
Install this - http://support.lenovo.com/gb/en/downloads/ds031759
Or try this one -
https://www.broadcom.com/support/bluetooth
Re: Lenovo AIO idea centre restore problem
Quote:
Originally Posted by
DJ Overdose
Fairly sure the key dictates the version. No reason to panic, if one install doesn't play dice and activate, try another.
If you have a legit key, you are entitled to an install. Even if u have to activate over the phone, it's a pain in the arse but it should work.
DJ OD
Gonna try Windows 10 and the driver technique dejavu suggesting if it works and sticks (Lenovo forums saying only works until reboot, then I'll do a full Windows 10 update reinstall to clear any of my personal system data etc. That's only reason why I want to do reinstall tbh, system is working fine just want to clear my tracks so to speak and remove
the bread crumbs...
Re: Lenovo AIO idea centre restore problem
If that doesn't work then MHPs advice of buying a USB nano Bluetooth adapter is a cheap and simple solution, I imagine selling as Windows 10 with a Win 7 licence would attract more money too.
Re: Lenovo AIO idea centre restore problem
How'd you get on?
If you can get Teamviewer on it, I don't mind giving you a hand if you need it.
Re: Lenovo AIO idea centre restore problem
Quote:
Originally Posted by
DejaVu
How'd you get on?
If you can get Teamviewer on it, I don't mind giving you a hand if you need it.
downloaded & burnt what i thought was a "vanilla" copy of home premium ended up being a bloody dodge one, installed it, now trying to grab another .iso to burn and try so I can at least get the call Microsoft to activate stage as that was missing from the image i had! :(
its a pain in the arse when ive only got the one pc to update, download and install on lol...
Re: Lenovo AIO idea centre restore problem
Re: Lenovo AIO idea centre restore problem
Quote:
Originally Posted by
DJ Overdose
I tried that already and get the following message:
"Error
We encountered a problem with the product key you provided. Please try again or visit the Microsoft Support Contact Us page for assistance."
I cant even do the over the phone volume key option as on the windows activation window it says:
The windows 7 home premium product key you typed is invalid for activation.
my 3 options are:
*Buy a new product key online
*Type a different product key
*Contact Microsoft to help resolve this problem.
im getting fed up with it now as I've already sold it and supposed to have packaged up and shipped off today but i'm still trying to get a working OS on it!!
I should have made a recovery disk set as soon as I got the machine but never thought i'd need to, its all windows 10's fault!!
any help / suggestions to get me out this mess?
Re: Lenovo AIO idea centre restore problem
p.s I downloaded the Home premium 64 orig iso that was posted in another post and that has installed fine but giving the same result as the dodgy one I installed previously...
I've got all progs needed on usb stick for iso to usb burn, avast & deluge , chrome etc so can do multiple installs if needed but just need a working .iso or work around to activating this in a genuine matter.
I also ran the MGA tool to check reason behind non authenticating so if any of the below makes sense or indicates why I'd greatly appreciate it ;)
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {A201804B-04E1-4AA1-B2E1-3AF256CF6732}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A201804B-04E1-4AA1-B2E1-3AF256CF6732}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-1290292597-556191374-2534566571</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>IdeaCentre B320</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>DXKT25AUS</Version><SMBIOSVersion major="2" minor="6"/><Date>20110825000000.000000+000</Date></BIOS><HWID>9D7F3707018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TC-03 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800249-02-2057-7601.0000-2022016
Installation ID: 014914473081478053544014485121247805089121264945877920
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FJQKD
License Status: Initial grace period
Time remaining: 42720 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 20/07/2016 20:31:12
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAAACAAAAAwABAAEA6GFOxaLqfOkkpq5ushhyS6xa0Z4YK2JxLnM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TC-03
FACP LENOVO TC-03
HPET LENOVO TC-03
MCFG LENOVO TC-03
SSDT LENOVO TC-03
SLIC LENOVO TC-03
ECDT LENOVO TC-03
Re: Lenovo AIO idea centre restore problem
I honestly think upgrading to Windows 10 and installing the required driver is the better way to go.
Selling a decent system with what is now a 'Legacy' Operating System is a large step back.
As well as the amount of shit your getting simply from Activating Windows 7... You may as well take the opportunity, seeing as it still available for free. To install Windows 10 and irradiate the problem with the Bluetooth Driver. Least it'll be a legit version of Windows 10.
Just my 2 pence.
Offer still stands to help get the driver installed and working via Teamviewer.