Seriously disappointed by BT

[BertRoot]

So I moved house on the 17th. I put an order in to move my number and fibre to the new gaff in plenty of time and got the texts saying it would cut over. Woop says I.

16/02 23:30 - my broadband goes off at old house
17/02 - move in and no phone but broadband on
18/02 - contact via chat and am told I cancelled my order. What after the disco? Send me the mail, server log or VRVR recording then. I will reorder for you. Live date of 28.
20/02 - new order for broadband - live date 28/02
21/02 - get phone line back on a different number
21/02 - call saying order issue and system problem but new live date of 01/03
22/02 - get number back
27/02 - broadband disconnected. Not mine but under my account.
28/02 - call saying new live date of 07/03

This is getting fucking silly. I have now been without service for a while and my kids are reliant on the net for their homework. I have burnt all my mobile data till the 18th.

I have lost all my fucking patience now as nobody can explain why it now takes a fucking week. Pointed out that the new order thing is a good ploy to get another year out of me. Also got a mail asking me to send my old equipment back.

Oh they also offered me a dongle to get back online and wanted paying for it. Hahahaha

How is the fuck do I get this moving?