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  1. #1
    DF Super Moderator mc.dodd's Avatar
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    Default reset parental controls on fire 5th gen?

    does anyone know how to do this please..3 yr old got hold of it and has somehow locked out..the 5 incorrect pass thing doesn't work..
    could I connect the device to PC and try to find it that way??
    any ideas please as it's needed for holiday end of week..
    many thanks

  2. #2
    DF VIP Member Ganty's Avatar
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    Default Re: reset parental controls on fire 5th gen?

    Try de-registering the kindle from amazon.co.uk - it should list your devices in your account.

    Once it's been de-registered, re-sync it from your klndle and all should be well.

    Thanks to Ganty

    mc.dodd (9th May 2017)  


  3. #3
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    Default Re: reset parental controls on fire 5th gen?

    You can reset pin on the amazon website on a pc.

    Thanks to Ashley

    mc.dodd (11th May 2017)  


  4. #4
    DF Super Moderator mc.dodd's Avatar
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    Default Re: reset parental controls on fire 5th gen?

    Quote Originally Posted by Ashley View Post
    You can reset pin on the amazon website on a pc.
    where, I have had a look but couldn't see it?

  5. #5
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    Default Re: reset parental controls on fire 5th gen?

    Login via a browser and then go to Amazon video settings

  6. #6
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    Default Re: reset parental controls on fire 5th gen?

    I had this with my dad about 10 times he kept changing settings and wiping stuff so put pin on, only for me to forget

    2 Thanks given to Ashley

    DJ OD (11th May 2017),  mc.dodd (11th May 2017)  


  7. #7
    DF Super Moderator mc.dodd's Avatar
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    Default Re: reset parental controls on fire 5th gen?

    tried the above mate but it stall asks for parental controls password when turning on wifi??

  8. #8
    DF VIP Member muttleymacclad's Avatar
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    Default Re: reset parental controls on fire 5th gen?

    Anything in this link help?
    https://www.reddit.com/r/fireTV/comm...th_the_remote/

    Sent from my D5803 using Tapatalk
    "When a naked man is chasing a woman through an alley with a butchers knife and a hard-on, I figure he isn't out collecting for the Red Cross." - 'Dirty' Harry

  9. #9
    DF Super Moderator mc.dodd's Avatar
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    Default Re: reset parental controls on fire 5th gen?

    de registered too..still asking for parental password..looks like factory reset..and hopefully resync

  10. #10
    DF Super Moderator mc.dodd's Avatar
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    Default Re: reset parental controls on fire 5th gen?

    Quote Originally Posted by muttleymacclad View Post
    Anything in this link help?
    https://www.reddit.com/r/fireTV/comm...th_the_remote/

    Sent from my D5803 using Tapatalk
    it's not a firestick pal..it's a fire tablet

  11. #11
    DF VIP Member muttleymacclad's Avatar
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    Default Re: reset parental controls on fire 5th gen?

    Doh -, sorry didn't read you op properly!

    PS: did you see my pm to you?

    Sent from my D5803 using Tapatalk
    "When a naked man is chasing a woman through an alley with a butchers knife and a hard-on, I figure he isn't out collecting for the Red Cross." - 'Dirty' Harry

  12. #12
    DF Super Moderator mc.dodd's Avatar
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    Default Re: reset parental controls on fire 5th gen?

    Quote Originally Posted by muttleymacclad View Post
    Doh -, sorry didn't read you op properly!

    PS: did you see my pm to you?

    Sent from my D5803 using Tapatalk
    hi yes mate, will send you a reply in a bit..
    ended up resetting the device, just updating to latest software and going to try and re-sync

  13. #13
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    Default Re: reset parental controls on fire 5th gen?

    Sorry I assumed it was a fire stick too.

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