internet problem (encrypted sites)

**help** · 8th December 2002

Hope some one can help me.

I've just upgraded to windows ME and although i can use the interent whenever i go on a site that sends secure information, such as a bank, I get a message saying that the page cannot be viewed??

**tombott** · 8th December 2002

r u using the latest version of internet explorer (IE6 SP1) ? Do u have cookies enabled ?

**help** · 8th December 2002

Thanks 4 your reply,

As far as i am aware the cookies are enabled. I am using IE5. I tried to install IE6 but a message came up saying that not all components could be installed.

Help

**Aido** · 8th December 2002

you've checked the proxy settings (tools - internet options - connections - lan settings) - they're all blank or is one of them populated?

are you getting any other messages after it says it cannot open the page??

what version of windows are you running

**help** · 8th December 2002

Thx for the reply,

The only box that is is ticked is " Auto detect settings"

Help

**Aido** · 8th December 2002

turn that off anyway - i see youre running ME so that answers that..

do you have the use ssl 2.0 / 3.0 option turned on in internet options..

are you using any proxy software, personal firewall software, internet acceleration software or anything like that?

i'm guessing this is a home machine connected straight to the net..

**help** · 8th December 2002

Yes the use ssl 2.0 / 3.0 options are turned on in internet options..

As far as i am aware I am not using any proxy software, personal firewall software, internet acceleration software or anything like that? The only thing running is virus protection.

Cheers

Help