Help cant get in the Eng Menu

[2old4this]

this morning i got a pace 4001 with card took it upstairs and plug it in and then did the eng menu with no cable connected it came up ok when i went to the card section it sayed "No T Steam" card had £30 on it took it down stair connected to the cable and it did a search then got a msg ERRAS & PD waited 20 mins nothing happed so unplugged and tried the eng menu put it will not go into eng menu all i get is NTL logo updating service please wait when you switch the box off/on it say pace and then tuning. POWER BUTTON IS NOT RESPONING ON THE BOX so i asume the buttons are not working aswell anyone how i can fix this problem

[tony2]

HAd that trouble myself. Then it started worked after connecting up and updating box.

Good luck
Cheers
T