We'd been sent about 3 of the standard snotty - 'please ensure both your digiboxes are connected to a phoneline' - letters from sky over recent months. I put the problem down to a bad extension connection and/or broadband filter not being installed correctly.
Anyway, after checking all that and getting another letter I gave them a call. It turns out that the problem is because we have 'caller withheld' on our line as standard. [Why the *heck* they couldn't tell us that in the letter is annoying in itself!]
But then I thought - can I tell them to get stuffed and not put the 1470 prefix into the dirgebox, or is there something in the Terms & Conditions of the contract that forces us to do that?
If a subscriber can keep their number withheld, this would be a loophole for 'neighbourly sharing' of a 2nd subscription wouldn't it?
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