Subtitles on Sky

[Clubber Lang]

Anyone know how to get rid of subtitles on Sky.

I've tried pressing help and turning them off and going into the settings but when I change the channel they re-appear.

This problem only started this morning.

[sniper]

have you tried unplugging box for a minute or so they try again , if you've switched them off then sounds like a box fault

[chubblies]

Might be worth doing a forced firmware update, switch off at plug, hold backup button on box, switch power on and continue to hold backup button until download message appears on tv, then it will auto update. Takes around 10 mins, and DO NOT turn off the power whilst it is downloading.

[northmonkey]

make sure when you have turned them off you go to bottom of screen and save changes