LIFE STYLE EXTRA (UK) - Expensive toasters that claim to reheat, defrost and warm your buns were today slammed for failing to do their main task - toasting bread.
And cheaper models give better value when it comes to leaving bread evenly browned, the survey by Which? revealed.
Of the 19 best-selling and widely available toasters that were tested most could not toast evenly on their first attempt.
Grid lines caused by clamps that stop heat reaching the bread and uneven browning annoy customers who buy top price models.
The KitchenAid Artisan at £125 was named as the most expensive and least able of the tested models.
Despite being available in a wide range of colours it scored a paltry 34 per cent and took over 2.5 minutes to toast fresh bread.
Which? said: "We think it's the one to avoid, unless you enjoy paying a fortune for unevenly browned toast."
The survey highlighted the drawbacks of expensive toasters that offer flashy new features.
Of the top five best performing toasters, the Prestige Symmetry, Russell Hobbs Satin and Kenwood TT370 were all priced under £30.
The Cordon Bleu, costing only £10, competed well against more expensive models, taking under 1.5 minutes to toast fresh bread.
Malcolm Coles, Editor of Which? magazine, said: "Most people buy a toaster to enjoy delicious toast smothered in melting butter - not use fancy features like bun warmers."
Bun and bagel warmers and reheating functions fail to warm bread through consistently.
The Breville TT34 lightning was the worst offender while the expensive KitchenAid did not even offer either feature.
Many toasters promise an 'extra lift' facility to remove small items like crumpets.
However on some models the bread carriage did not have enough lift leaving customers struggling to release burnt pieces.
The Prestige, £25 from Comet, with its deeper slots to manage larger slices and ability to cope with frozen bread, impressed on value and was named as Best Buy.
"All-singing, all dancing features were generally a disappointment. Motorised bread-lowering carriages - as found on the Kenwood Eon and the Raton Jasper Morrison - were somewhat temperamental; they wouldn't be rushed, would only accept bread in the correct slot and wouldn't be reasoned with if the toast was burning," said Mr Coles.
Most people wanted a kitchen full of matching appliances in a range of colours but the Which? said you could not trust a company that makes a good kettle to produce a good toaster.
When tested against their Best Buy kettles from the same manufacturers Which? found that of the toasters only the Kenwood Eon at £80 came close to a satisfactory match.
A spokesperson from Which? said toast was one of life's little pleasures and they were really disappointed that toasters, which have been around for a 100 years, cannot be designed to work better than they found.
Mr Coles said: "Which?'s challenge to manufacturers is this: make toasters that toast properly."
Toasters were rated on a combination of factors including specification (defrost/extra lift), performance (fresh or frozen bread, teacake/crumpet, bunwarmer, reheat, speed) and convenience (small items, cleaning, ease of use)
Top toasters:
1: Prestige Symmetry 50541 60%. 2: Krups Expert FEM231 59%. 3: Kenwood Eon TT900 57%. 4: Russell Hobbs 12325 satin 56%. 5: Kenwood TT370 55%. 6: Cordon Bleu 12092 55%. 7: DeLonghi Diablo CTF 2134C 53%. 8: Russell Hobbs Kudos 11417 53%. 9: Morphy Richards Beech 44411 52%. 10: Proline T2SSU 52%. 11: Morphy Richards Essentials 44150 51%. 12: Russell Hobbs Glass 10617 51%. 13: Morphy Richards Contemporary 44721 49%. 14: Rowenta Jasper Morrison TL900015 46%. 15: DeLonghi Argento CT02 44%. 16: Dualit Soft Touch 25076 44%. 17: Tefal Avanti 875915 40%. 18: Breville TT34 Lightning 40%. 19. KitchenAid Artisan 5KTT780 34%
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