Since school I’ve always felt comfortable solving technical problems, resolution to computer issues effectively has always come naturally to me. If an answer isn’t immediately apparent I enjoy learning the relevant information myself and applying it to that particular situation.
Before college my IT knowledge was all self taught. College expanded what I already knew and taught me how to relate it to industry and every day life. I undertook courses ranging from Systems Installation and Maintenance and Windows NT Networking to Micro Electronics. These courses made me understand and appreciate different key aspects of the computer and how it integrates with itself and integrated peripherals.
After college I furthered my education at Staffordshire University studying a BA Honours in Interactive Multimedia. The course enabled me to put my knowledge of the practical, more hardware side of IT into functional front-ends designed for the user. Having the combination of a strong background in Information Technology and a good understanding of how users interact with the computer has given me a great insight into how humans and computers should collaborate.
These two courses and eight years experience with computer equipment has given me an understanding of how to not just maintain but use interfacing to a level that enables better human- computer interaction. Having this comprehension gives me a clear insight into how an individual has been using the computer and therefore what they should do if a problem has arisen.
After university I wanted to experience IT from an industry perspective. I now develop a range of multimedia for high profile clients. Past work involves websites for a division of the NHS, Doghouse Post Production Ltd and a BBC Photographer Martyn Colbeck. Aside from this, I am also working on a personal project developing online educational software for children.
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