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  1. #1
    DF VIP Member ubergaz's Avatar
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    Default Stuck at 640x480 after formatting PC

    Hi fellas.

    Have just took the gamble and formatted the hard drive on my old Dell Dimension 3000, with Windows XP. All went went well until it was finally completed.

    I find myself unable to select any resolution other than 640x480 16bit. (whic as u can imagine is impossible to work with). All the solutions and remedies that I can find on the internet and in the documentation tell me to go into display>>settings>>advanced>>monitor>>properties.

    Problem is I cannot click on the properties button as it is greyed out and so cannot install the drivers (if that's the problem) for my monitor (which incidentally is a Dell E173 FP). Anyone have any idea why this may be.

    Also I cannot find any hint of a monitor in Device manager.


    Please please please someone help me as I'm dead if ive screwed (what is now) the kid's PC up

    Ta, Gaz

  2. #2
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    Mule's Avatar
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    Default Re: Stuck at 640x480 after formatting PC

    Sounds like you haven't installed the graphics card driver.

  3. #3
    DF VIP Member wakadoo's Avatar
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    Default Re: Stuck at 640x480 after formatting PC

    Quote Originally Posted by Mule View Post
    Sounds like you haven't installed the graphics card driver.

    mule has hit the nail sqaure on the head there m8.......

    identify your gfx card and get the drivers you need..

    1...your gonna have either a GeForce card 4,5,6,7,8 then get Nvidia drivers

    2...or its an ATI, then its catalyst drivers

    3...;lif you plug your monitor in near the usb or comm port its likely onboard SIS
    but if you plug it in further down the case then its option 1 or 2 and you are gonna
    have to take the side off to identify it..

    if your still struggling dont hesitate to ask further...
    Last edited by wakadoo; 25th January 2008 at 11:44 PM.


    Why does "fat chance" and "slim chance" mean
    the same thing?

  4. #4
    DF VIP Member ubergaz's Avatar
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    Default Re: Stuck at 640x480 after formatting PC

    If I remember correctly it was stated as Dell integrated graphics. Monitor is plugged in near the USB ports so that supports that. Any idea whe i could pick up the relevent drivers and which I would need.

    Apologies for being a complete nooB. You'd think with an old an like Shambles I'd know this kinds stuff.

    Oh and ta for the help

  5. #5
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    Nibb's Avatar
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    Default Re: Stuck at 640x480 after formatting PC

    Yep thatll be $60K for the IT help!
    "Where you are is what you eat. When I'm in London I'll have beans on toast for lunch. On holiday � what? Tapas? Go on then I'll have a bit. You eat whatevers in that area"
    Karl Pilkington

  6. #6
    DF VIP Member wakadoo's Avatar
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    Default Re: Stuck at 640x480 after formatting PC

    Quote Originally Posted by ubergaz View Post
    If I remember correctly it was stated as Dell integrated graphics. Monitor is plugged in near the USB ports so that supports that. Any idea whe i could pick up the relevent drivers and which I would need.

    Apologies for being a complete nooB. You'd think with an old an like Shambles I'd know this kinds stuff.

    Oh and ta for the help
    is it a dell pc m8


    Why does "fat chance" and "slim chance" mean
    the same thing?

  7. #7
    DF VIP Member Over Carl's Avatar
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    Default Re: Stuck at 640x480 after formatting PC

    Look at the back of your pc for the service tag number - mine is JGVBT0J and is on a sticker with a barcode and another smaller number on the fan area.

    Then you enter that number in after clicking on the service tage section in the middle of this page.

    That should automatically bring up the correct drivers for your pc.

    Edit: I wouldn't be surprised if Mule's link brings you a slightly more up to date driver, but it's still worth going to the page I linked to make sure you have all the rest for your pc.
    Last edited by Over Carl; 26th January 2008 at 12:08 AM.

  8. #8
    DF VIP Member
    Mule's Avatar
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    Default Re: Stuck at 640x480 after formatting PC

    Dell Dimension 3000 - Integrated Intel Extreme Graphics 2

    Use the Intel® Chipset Identification Utility to find out what chipset it is. Then you can get the driver from here.

  9. #9
    DF VIP Member wizard1974uk's Avatar
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    Default Re: Stuck at 640x480 after formatting PC

    Quote Originally Posted by wakadoo View Post
    is it a dell pc m8
    The first line in his first post is a dead give away

  10. #10
    DF VIP Member wakadoo's Avatar
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    Default Re: Stuck at 640x480 after formatting PC

    Quote Originally Posted by wizard1974uk View Post
    The first line in his first post is a dead give away

    he he....bugger i am thick some times........

    mule and carlover have it in the bag for you...

    dell give out an id number with all pcs,,,,go to there website and navigate to the part where you enter you own personal id number and all the drivers for your PC are in one place..

    have fun m8..

    and for fooks sake save em all for next time.......


    Why does "fat chance" and "slim chance" mean
    the same thing?

  11. #11
    DF VIP Member ubergaz's Avatar
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    Default Re: Stuck at 640x480 after formatting PC

    guys you are all legends, I want your babies.
    Installing them all now so hopefully it will work. will keep you posted and thank later properly

  12. #12
    DF VIP Member Over Carl's Avatar
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    Default Re: Stuck at 640x480 after formatting PC

    When you say thank properly, I take it you mean dish out 10k df dollars?

  13. #13
    DF VIP Member ubergaz's Avatar
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    Default Re: Stuck at 640x480 after formatting PC

    WORKED A TREAT

  14. #14
    DF VIP Member ubergaz's Avatar
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    Default Re: Stuck at 640x480 after formatting PC

    Quote Originally Posted by carlover View Post
    When you say thank properly, I take it you mean dish out 10k df dollars?
    I tried but it only let me donate $50 - darn !!!

  15. #15
    DF VIP Member BertRoot's Avatar
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    Default Re: Stuck at 640x480 after formatting PC

    Missed this completely. Good work gents.

    9 out of 10 owners said their machines were fixed with drivers!


  16. #16
    DF VIP Member ubergaz's Avatar
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    Default Re: Stuck at 640x480 after formatting PC

    Wouldn't let me reward more than $50 in this one thread so ive just donated it to other peeps so u dont feel left out. Thanks again for your helpy

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