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Thread: xp bootup error

  1. #1
    DF VIP Member monty's Avatar
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    Default xp bootup error

    Getting
    stop c0000021a fatal system error
    the windows logon process terminated unexpectedly with a status of 0xc00000005 (0x00000000 0x00000000) anyone help with this?

  2. #2
    DF VIP Member TotallyRandom's Avatar
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    Default Re: xp bootup error

    CAUSE
    The STOP 0xC000021A error occurs when either Winlogon.exe or Csrss.exe fails. When the Windows NT kernel detects that either of these processes has stopped, it stops the system and raises the STOP 0xC000021A error. This error may have several causes. Among them are the following:
    • Mismatched system files have been installed.
    • A Service Pack installation has failed.
    • A backup program that is used to restore a hard disk did not correctly restore files that may have been in use.
    • An incompatible third-party program has been installed.

    Try Safe Mode (F8 On boot Safe mode)
    Try a OS repair

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    R.I.P. the_wizzard's Avatar
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    Default Re: xp bootup error

    use one of hirens boot cd's to check\fix prob work's 9 times outta 10 for me.

  4. #4
    DF VIP Member monty's Avatar
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    Default Re: xp bootup error

    Managed to boot into safe mode,it,s a dell computer,there was an option togo to utilitypartition.Went to this and ran some checks (about 70 mins),all seemed well.Returned to safe mode chose boot to last good config and all seems well.Thanks for your help lads

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    DF VIP Member Mr.James's Avatar
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    Default Re: xp bootup error

    i've seen viruses that cause this behaviour. i'd run a full scan just in case.

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    Default Re: xp bootup error

    Malwarebytes Anti-malware is a great in depth scanner to get rid of nasties, Rap has posted links to it around the board so have a search


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