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  1. #1
    DF Jedi Anakin's Avatar
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    Xbox 360 Xbox 360 has died

    My Xbox 360 has popped its clogs. There is sound but not picture. I was playing it last night when all of a sudden the graphics went to what appeared to be 256 colours.

    Went back to the dash and it was the same. I switched it off and on and now there is only sound no picture.

    The console was banned. Though when I bought it in March this year the sales person at Zavvi told me that if it failed then I would just bring it in and they would swap it over.

    Has anyone has sucess returning a console to a shop for a swap over. Do they actually check that the warranty sticker is intact.

  2. #2
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    Default Re: Xbox 360 has died

    If its within the initial 12 months warranty you have every right to take it back to the shop, its better obviously if you have the receipt.

    As for the sticker, you can only give it a go m8!
    "Where you are is what you eat. When I'm in London I'll have beans on toast for lunch. On holiday — what? Tapas? Go on then I'll have a bit. You eat whatevers in that area"
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  3. #3
    DF Jedi Anakin's Avatar
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    Default Re: Xbox 360 has died

    Nibb I have the 120gb transfer kit and I can browse the 20gb data using xplorer extreme. can I back up the saves and transfer then to the new drive if they swap it over or are the saves tied to the drive.

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    DF Super Moderator
    Nibb's Avatar
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    Default Re: Xbox 360 has died

    Quote Originally Posted by Anakin View Post
    Nibb I have the 120gb transfer kit and I can browse the 20gb data using xplorer extreme. can I back up the saves and transfer then to the new drive if they swap it over or are the saves tied to the drive.
    Yeah I am sure you can transfer data from one drive to another m8.
    "Where you are is what you eat. When I'm in London I'll have beans on toast for lunch. On holiday — what? Tapas? Go on then I'll have a bit. You eat whatevers in that area"
    Karl Pilkington

  5. #5
    DF Jedi Anakin's Avatar
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    Default Re: Xbox 360 has died

    Phoned Zavvi spoke to a very helpful person and he informed me that I was given wrong info about returning it, he also checked with his manager and she said the same thing. Oh well time to book an online repair.

    Fuck it it means if they repair it I will get a liteon bugger

  6. #6
    DF PwNagE rIKmAN's Avatar
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    Default Re: Xbox 360 has died

    Quote Originally Posted by Anakin View Post
    Phoned Zavvi spoke to a very helpful person and he informed me that I was given wrong info about returning it, he also checked with his manager and she said the same thing.
    I fucking hate it when this happens - it`s tantamount to fraud!

    Just telling you any bollocks to get you to buy from them - arseholes!

  7. #7
    DF Jedi Anakin's Avatar
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    Default Re: Xbox 360 has died

    according to him part of their training is that they are told its 28 days for consoles and then the rest is covered by MS. Im gonna send it back as long as it gets fixed then thats the main thing.

  8. #8
    DF Super Moderator
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    Default Re: Xbox 360 has died

    Quote Originally Posted by Anakin View Post
    Phoned Zavvi spoke to a very helpful person and he informed me that I was given wrong info about returning it, he also checked with his manager and she said the same thing. Oh well time to book an online repair.

    Fuck it it means if they repair it I will get a liteon bugger
    And from 24/12 they will probably be flashable!
    "Where you are is what you eat. When I'm in London I'll have beans on toast for lunch. On holiday — what? Tapas? Go on then I'll have a bit. You eat whatevers in that area"
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    DF Jedi tronads's Avatar
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    Default Re: Xbox 360 has died

    Quote Originally Posted by Anakin View Post
    according to him part of their training is that they are told its 28 days for consoles and then the rest is covered by MS. Im gonna send it back as long as it gets fixed then thats the main thing.

    They are full of shit.....you're contract is with the retailer, not the manufacturer.

    Less than 6 months, the onus is on the retailer to prove there is "NOT" a fault, 6 months to 1 year, the onus is on the owner to prove there "IS" a fault.

    Any service provided by MS for exchanges is provided by them over and above your rights under the Sales of Goods Act...what this means is that while MS might offer to replace it, the retailer still has a legal obligation to do so, though they themselves are quite entitled to send it back to MS on your behalf.

    [Only registered and activated users can see links. ]

  10. #10
    DF PwNagE ant3b's Avatar
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    Default Re: Xbox 360 has died

    Quote Originally Posted by tronads View Post
    They are full of shit.....you're contract is with the retailer, not the manufacturer.

    Less than 6 months, the onus is on the retailer to prove there is "NOT" a fault, 6 months to 1 year, the onus is on the owner to prove there "IS" a fault.

    Any service provided by MS for exchanges is provided by them over and above your rights under the Sales of Goods Act...what this means is that while MS might offer to replace it, the retailer still has a legal obligation to do so, though they themselves are quite entitled to send it back to MS on your behalf.

    [Only registered and activated users can see links. ]
    Exactly what comet do. ring MS for you. lol

  11. #11
    DF Jedi tronads's Avatar
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    Default Re: Xbox 360 has died

    Quote Originally Posted by ant3b View Post
    Exactly what comet do. ring MS for you. lol

    Sadly so, but the point is they cannot just fob you off and tell you to contact MS yourself.

  12. #12
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    Default Re: Xbox 360 has died

    It's down to the retailer, tell them they have to sort it for you and quote some of the posted sections of law. I hate it hen shops try to get away with this shit. And if you get a lite-on that's a good thing. Supposedly the best drive to date!


  13. #13
    DF Jedi Anakin's Avatar
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    Default Re: Xbox 360 has died

    Quote Originally Posted by evilsatan View Post
    And if you get a lite-on that's a good thing. Supposedly the best drive to date!
    But its supposed to be a right bitch to do i.e using other hardware to extract a key etc.

    dont fancy that.

  14. #14
    DF Super Moderator
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    Default Re: Xbox 360 has died

    Quote Originally Posted by Anakin View Post
    But its supposed to be a right bitch to do i.e using other hardware to extract a key etc.

    dont fancy that.
    If your talking about spoofing, then yes there is more involved but as long as you follow the guides its no more difficult than the rest.

    Also the drive itself is supposedly flashable from 24/12, which is when the ixtreme 1.5 firmware is due to be released.
    "Where you are is what you eat. When I'm in London I'll have beans on toast for lunch. On holiday — what? Tapas? Go on then I'll have a bit. You eat whatevers in that area"
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  15. #15
    DF Jedi Anakin's Avatar
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    Default Re: Xbox 360 has died

    Quote Originally Posted by Nibb View Post
    If your talking about spoofing, then yes there is more involved but as long as you follow the guides its no more difficult than the rest.

    Also the drive itself is supposedly flashable from 24/12, which is when the ixtreme 1.5 firmware is due to be released.
    so I can hook up the liteon to a sata pc and flash it normally just like benq/ms28 etc.
    Last edited by Anakin; 22nd December 2008 at 01:59 PM.

  16. #16
    DF Super Moderator
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    Default Re: Xbox 360 has died

    Quote Originally Posted by Anakin View Post
    so I can hook up the liteon to a sata pc and flash it normally just like benq/ms28 etc.
    Well no-one knows 100% as yet but thats how its looking.
    "Where you are is what you eat. When I'm in London I'll have beans on toast for lunch. On holiday — what? Tapas? Go on then I'll have a bit. You eat whatevers in that area"
    Karl Pilkington

  17. #17
    DF Jedi Anakin's Avatar
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    Default Re: Xbox 360 has died

    Well looks like even online they know its banned as I got this error message

    ""The service order did not pass the validation check because of a product flag or another repair order already exists for the serial number"

    So looks like they know its banned.

  18. #18
    DF Jedi tronads's Avatar
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    Default Re: Xbox 360 has died

    Quote Originally Posted by Anakin View Post
    Well looks like even online they know its banned as I got this error message

    ""The service order did not pass the validation check because of a product flag or another repair order already exists for the serial number"

    So looks like they know its banned.

    Well, if you can restore the flash and prefectly re-sticker it up, that "product flag" is going to be Zavvi's problem !

    Im interested to read about that occuring though, as my mates have been able to send back banned machines in the past, and I did think it strange that the left hand wasnt talking to the right hand etc etc.

  19. #19
    DF PiMP outlawtown's Avatar
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    Default Re: Xbox 360 has died

    i bought mines in April from game and this has happened to me today. the colours went all funny then its stopped showing anything on screen. i dont have a receipt, but if i take my bank statement and my game reward card with the evidence of a purchase on it will they still replace it?

  20. #20
    DF MaSter daveplover99's Avatar
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    Default Re: Xbox 360 has died

    ring microsoft they will sort in in a few days i rang they sent ups round within 10 mins had new console two days later

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