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  1. #1
    DF Probation MsDG's Avatar
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    Attention Virgin 2mb - 10mb free upgrade - wtf?

    Ok, if you are a 2mb virgin user, you may know that they are supposed to be giving a free upgrade to 10mb (sometime during may)

    Anyway, I just stumbled across this page...

    https://my.virginmedia.com/dashboard/speedupgrade
    (You can only access it with your vigin email / password)

    Anyway basically its saying "enter your email address for your free upgrade"!

    This seems to be indicating that you will only get it if you ask for it?

  2. #2
    DF VIP Member burner1's Avatar
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    Default Re: Virgin 2mb - 10mb free upgrade - wtf?

    Quote Originally Posted by MsDG View Post
    Ok, if you are a 2mb virgin user, you may know that they are supposed to be giving a free upgrade to 10mb (sometime during may)

    Anyway, I just stumbled across this page...

    https://my.virginmedia.com/dashboard/speedupgrade
    (You can only access it with your vigin email / password)

    Anyway basically its saying "enter your email address for your free upgrade"!

    This seems to be indicating that you will only get it if you ask for it?
    If you register there, you should get it in May etc. or if you don't apply there it'll roll out automatically in October I believe.

    Oh, and if you do reg on the site, use your subbed modem as it attempts to recognise you're only on the 2meg and using a clone may give you the message to phone them.

    You may well get the phone them message anyway... but it's safer to make sure you're on a subbed 2meg
    "An evil exists that threatens every man, woman, and child of this great nation. We must take steps to ensure our domestic security and protect our homeland." - Adolf Hitler, 1933

  3. #3
    DF VIP Member bub's Avatar
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    Default Re: Virgin 2mb - 10mb free upgrade - wtf?

    Apparantly its not going to be the same 10 meg as if you were actually paying for that service. It most probably will be heavily capped and a complete waste of time. I didnt bother and went straight to 20 meg from 2 meg

  4. #4
    DF Probation MsDG's Avatar
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    Default Re: Virgin 2mb - 10mb free upgrade - wtf?

    Quote Originally Posted by bub View Post
    Apparantly its not going to be the same 10 meg as if you were actually paying for that service. It most probably will be heavily capped and a complete waste of time. I didnt bother and went straight to 20 meg from 2 meg

    for free... i'll give it a fucking go!

  5. #5
    DF VIP Member bub's Avatar
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    Default Re: Virgin 2mb - 10mb free upgrade - wtf?

    Quote Originally Posted by MsDG View Post
    for free... i'll give it a fucking go!
    free is great but not when you are downloading 150 odd gig a month, you will be waiting for ever for downloads with the free 10meg service

  6. #6
    DF Probation MsDG's Avatar
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    Default Re: Virgin 2mb - 10mb free upgrade - wtf?

    Quote Originally Posted by bub View Post
    free is great but not when you are downloading 150 odd gig a month, you will be waiting for ever for downloads with the free 10meg service

    WTF? If you are downloading 150gig a month you would be a 1st class cock to be on 2mb in the 1st place!

  7. #7
    DF VIP Member bub's Avatar
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    Default Re: Virgin 2mb - 10mb free upgrade - wtf?

    my 2meg was a sub, my other special 20 meg modem was the downloader until it recently stopped working. So in the meantime i waited for the 10 meg upgrade or a fix for my special modem. The 10 meg upgrade was a complete wasted of time with newsgroups, so now im a fully paid 20 meg member.

  8. #8
    DF VIP Member DJAd's Avatar
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    Default Re: Virgin 2mb - 10mb free upgrade - wtf?

    I had 4mb Virgin and when I returned back to the UK in March they had upgraded to 10mb, I didn't even ask or know anything about it!!!

  9. #9
    DF VIP Member kroner's Avatar
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    Default Re: Virgin 2mb - 10mb free upgrade - wtf?

    They will upgrade early if you ask them.

    Was looking through my bill about three weeks ago, and i was paying a total of £57 for the same service which on there site works at £47 which included the 10 meg.

    Phoned them up and said why am i paying more for a service when im only getting 2 meg.

    They told me i would get the upgrade etc, but i moaned that in the mean time im still paying more for a lesser service.

    A few moans later they upgraded me to the 10 meg and dropped my package down to the £47 one.

  10. #10
    DF VIP Member DJ OD's Avatar
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    Default Re: Virgin 2mb - 10mb free upgrade - wtf?

    Quote Originally Posted by DJAd View Post
    I had 4mb Virgin and when I returned back to the UK in March they had upgraded to 10mb, I didn't even ask or know anything about it!!!
    Yeah same here. They did it about this time last year I think.

    The are prob just upgrading all the packages, sure I read somewhere 2mb was going. Might end up 10gb being the entry level, 20mb being the middle package with 50mb being the premium?

    I have little or no problem with capping. I'm not a heavy downloader, but even it the speed drops I schedule things for when I am at work or asleep.


    DJ OD

  11. #11
    DF MaSter Jaffster's Avatar
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    Default Re: Virgin 2mb - 10mb free upgrade - wtf?

    Quote Originally Posted by kroner View Post
    They will upgrade early if you ask them.

    Was looking through my bill about three weeks ago, and i was paying a total of £57 for the same service which on there site works at £47 which included the 10 meg.

    Phoned them up and said why am i paying more for a service when im only getting 2 meg.

    They told me i would get the upgrade etc, but i moaned that in the mean time im still paying more for a lesser service.

    A few moans later they upgraded me to the 10 meg and dropped my package down to the £47 one.
    Glad you have more patience than me, just listening to the Asian guy reading a script makes me cringe. Any question which is a little out of the ordinary and they're stumped and put you on hold.

    When it was Blueyonder, it was a UK callcentre!

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