Ok, if you are a 2mb virgin user, you may know that they are supposed to be giving a free upgrade to 10mb (sometime during may)
Anyway, I just stumbled across this page...
https://my.virginmedia.com/dashboard/speedupgrade
(You can only access it with your vigin email / password)
Anyway basically its saying "enter your email address for your free upgrade"!
This seems to be indicating that you will only get it if you ask for it?
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