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  1. #1
    DF Rookie psifli's Avatar
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    Default why dvdboxoffice sucks

    i just waited for 3 months for resident evil to arrive for my gamecube.

    yesterday i got the following email from them

    I do apologize, but I received Resident Evil back today. It was marked by customs as unclaimed. I have credited you for the disc less $4 for the reshelving fee.

    what does this mean i asked them. no reply. last time i ever order from them.

    so where next? the-rage.com? where can i get stuff cheapest including (reliable) shipping? (and preferably no customs charge)

  2. #2
    DF VIP Member bobbydavro's Avatar
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    Agreed box office do suck they have pissed me off several times

    Try
    ncsx.com
    tronixweb.com
    therage.com
    lik-sang.com
    dcslinks.com

    the bottom 2 I really like and use lots, dcslinks is my fave.

  3. #3
    DF MaSter Shiver's Avatar
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    I'd go with someone else, like therage.com. You can NEVER count on the "free-shipping" shops. You can never know if they actually have you stuff in stock.

  4. #4
    DF Rookie Fxp's Avatar
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    Won't recommend using therage.com. Got problems ordering from them.

  5. #5
    DF VIP Member bobbydavro's Avatar
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    I'm hearing good things about goblin direct although they are a little pricey.

  6. #6
    DF MaSter arrid's Avatar
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    I've preordered SMS and SFA from ncsx without problems, post on each is around $10 so each game only turns out a few quid more than dvdboxoffice.

    I'll wait and see what happens on the 26th August...

  7. #7
    Banned Idiot kingdong's Avatar
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    i,m a bit peeved at dvdbox for the 14 weeks i waited for resi, also i dont think its gonna matter much as with freeloader not being available til mid august the damn games gonna be out any way a couple of weeks after that in september.

    kd

  8. #8
    DF VIP Member [Slip]'s Avatar
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    I waited ages for Res Evil, didn't bother me cos of no FreeLoader but if I had the FL and was waiting for Res Evil I would have been mighty pissed off.

    Altho they didnt charge me until they had confirmed that it had been sent so not all bad

  9. #9
    Banned Idiot kingdong's Avatar
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    Altho they didnt charge me until they had confirmed that it had been sent so not all bad
    isnt that normal ?

    kd
    Last edited by kingdong; 24th July 2002 at 10:14 PM.

  10. #10
    DF VIP Member [Slip]'s Avatar
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    Yup thats my point

    If it was a dodgy company then they may decide to take the piss a little more

  11. #11
    DF VIP Member _Belial's Avatar
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    I agree that they do indeed "suck ass". Although their prices are cheap, stuff just takes too long to arrive, some cases i've heard it take up to 8 weeks for stuff to arrive.

    I dont know about you i'd rather pay an extra £5 and get it a hell of a lot sooner than they can do

    http://www.hobbyrc.co.uk for all your quadcopter, actioncam + rc needs :)

    flickr : http://www.flickr.com/photos/_Belial/ (SFW) http://www.flickr.com/photos/_carljones/ (NSFW)
    psn / xbl / WiiU : rhwbanz


  12. #12
    DF MaSter Shiver's Avatar
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    Originally posted by Fxp
    Won't recommend using therage.com. Got problems ordering from them.
    First time I've heard people complaining over therage.com.....

  13. #13
    Banned Idiot kingdong's Avatar
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    First time I've heard people complaining over therage.com.....
    Even the most efficient company,s will have hiccups from time to time, so the person that hiccup happened to is gonna complain. As long as they get it right most of the time then i guess thats what gets them a good rep.

    kd

  14. #14
    DF Rookie Fxp's Avatar
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    Originally posted by Shiver


    First time I've heard people complaining over therage.com.....
    Just because I'm from Eastern Europe doesn't mean my credit card is stolen. After two weeks of intense emailing, I purchased game from tronixweb.com.

  15. #15
    DF VIP Member Gavin M's Avatar
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    every website has its complaints, u need to try them out yourself to find out what there realy like

  16. #16
    DF VIP Member pizza-man's Avatar
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    u have to preorder most stuff from dvdboxoffice or u will wait ie:long times aswell

  17. #17
    DF Rookie Solidstate's Avatar
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    Are the prices on therage.com in US Dollars or Canadian Dollars?

    dvdboxoffice are bob - I've had Virtual Striker on order since 18/05/02.

    Is it worth the wait?

  18. #18
    Banned Idiot kingdong's Avatar
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    u have to preorder most stuff from dvdboxoffice or u will wait ie:long times aswell

    for example if you want resident evil zero I would suggest you order NOW...! :signs: :signs:


    kd

  19. #19
    DF VIP Member abarthman's Avatar
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    Hmmm, I'm surprised to read so many negative posts about dvdboxoffice.

    I've dealt with them many times and I have nothing but praise for them.

    Always very fast delivery, good communication and well packaged goods.

    I wonder if these are unusual problems or dvdboxoffice is starting to let it's previous high standards of customer service slip a wee bit.

  20. #20
    Banned Idiot kingdong's Avatar
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    well u must be one of the lucky ones as nobody here has had any luck with them including me.
    very odd too as you live in scotland which has a normally slower postage time

    kd

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