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  1. #1
    DF Wh0re gazzfoth's Avatar
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    Pipex Connection

    Has anyone one else had any problems with PIPEX ADSL? Over the past week pipex had been unavailable to me for around 3 or 4 hours each day, and today it has been off since 9am and is still off now (23:40pm) I am getting really fed up of this now, and I know customer services will do f**k all to help like they normally do.

  2. #2
    DF VIP Member gurry's Avatar
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    I think it depends on your area. My connection seems to be fine. I had a couple of hours last tuesday where it lost the connection and could'nt reconnect but other than that I had no problems. All weekend and durin g the week it was on downloading at about 59 K

    Keep trying and if no luck get them to check the xchange
    PSN - ThirtyQuidKid

  3. #3
    DF VIP Member gurry's Avatar
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    Looks like I spoke too soon. Last night the pipex connection was up and down like a yo-yo.

    Never mind. I'll see how it is tonight then sit on hold and put in a fault request to pipex....

    PSN - ThirtyQuidKid

  4. #4
    DF VIP Member bugnote's Avatar
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    am still having no probs atall in north west london.
    last night had 56 k download on kazaa for hours.......

    Bug

  5. #5
    DF Rookie Greeny's Avatar
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    Hi guys

    I'm in the North West and have very few problems at all. On about 2 ocassion over the last 3 months I've lost the connection for about 10 minutes then been fine. Regularly get about 80k/sec here.
    It does sound like it depends on where you live as a mate of mine had similar trouble to you guys and found phoning Pipex helpline was near impossible to get through.
    Hope this is of some use

  6. #6
    DF PiMP nickstan's Avatar
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    Hallo m8. im having the exact same problem with my pipex adsl. I'm in Burnley also so it could be our exchange?

    cheers
    nickstan

  7. #7
    DF Wh0re gazzfoth's Avatar
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    Hi nickstan,
    yeh i rang pipex last night (took me 25 mins to get through) they asked me a few questions about my router etc, then they said it was a BT problem with the exchange in Burnley. They then sent a report to BT to tell them. Seems fine now apart from uploading data, very very slow and also attatchments on e-mails.

  8. #8
    DF PiMP nickstan's Avatar
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    Hi gazzfoth,
    Thanks for letting me know how you got on, you've saved me from yet another pipex customer support 'experience',

    cheers m8.

    nickstan

  9. #9
    DF Rookie blacklisted's Avatar
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    had a problem east london 1 was exchange bt engin out net day solved in few minutes 1 telwe phone call to the xchange rest set line card.

    another prob was from there was a few dfays back good thing foned up they left a message explaning the probs but all is ok

    55-60k connect fast

  10. #10
    DF Wh0re sbaxter9's Avatar
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    had a prob last week wouldnt log on phoned pipe and got a recorded message saying they were having problems with the xtreme server

  11. #11
    DF Jedi BM's Avatar
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    I am in SE UK and havent had any problems connecting, but my transfer speeds are really poor. I installed DU meter and it records the speed as DL: 20Kb/s UL 0.3 KB/s WTF?????

    anyone else had this?

    BM

  12. #12
    DF Wh0re abarthman's Avatar
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    Last week, my pipex connection (W. Edinburgh) was really acting up for the first time since I got it installed at the end of May, but it seems to have settled down since the weekend. Speeds are pretty good, as usual.

  13. #13
    DF PlaYa shedsounds's Avatar
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    West Yorkshire, log on problems at beginning of week. took three attempts to recognise user name etc. Noticed the connection dips occasionally - is there a way to auto reconnect like on a dial up if using the Green Fish modem (Alcatel!). otherwise, very very good steady speeds using Filetopia, 60-70kps

  14. #14
    DF PiMP clarky's Avatar
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    I use netpal to connect or re-connect automatically.
    [Only registered and activated users can see links. ]

  15. #15
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    Out all weekend in north london and is still out today
    Have Fun.





    U.N.C.L.E. X

    More UNCLEX than last week but less next :woot:

  16. #16
    DF Member joshm74's Avatar
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    Same for me too fellas (NW London). Pipex been up and down like a lift on steroids since Saturday. Very annoying indeed. Plenty of users on the adslguide forums also complaining about the same problem.

    Pipex again seem to be passing the buck to BT but you can never tell who's really at fault.

    I haven't even bothered to phone Pipex - waste of money and time. I'll just sit it out for the mo.

    Here's hoping to be back up soon...

  17. #17
    DF Jedi Tim.Lad's Avatar
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    seems to be fixed now

    check this out

    [Only registered and activated users can see links. ]

  18. #18
    DF VIP Member
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    back up
    Have Fun.





    U.N.C.L.E. X

    More UNCLEX than last week but less next :woot:

  19. #19
    DF VIP Member
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    told by pipex that speeds could be afected with certain modems - check your speed and report the fault if you want to get back up to power
    Have Fun.





    U.N.C.L.E. X

    More UNCLEX than last week but less next :woot:

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