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  1. #1
    DF VIP Member TomCrute's Avatar
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    Default Extremely Confused

    Wonder if anyone can help me with this? I'm sure i'm being stupid but i'm at a loss.

    Im in the process of installing wordpress on one of our websites to host a blog. Ive uploaded the wordpress directory to the server and ftp is confirming its there and in the right place.

    The problem is when I then try to access the 'install.php' file to run the install process my browser tells me the file is not found.

    Sorry if this is a basic error on my part but I haven't got a clue

    TIA

  2. #2
    DF VIP Member miffy's Avatar
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    Default Re: Extremely Confused

    here are the instructions for an easy install http://codex.wordpress.org/Installin...Minute_Install

    also make sure that its wp-admin/install.php

  3. #3
    DF VIP Member TomCrute's Avatar
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    Default Re: Extremely Confused

    They are the instructions I am following. The problem I have is files which I know for a fact are on the server come back as not found when I try to access them via a browser. Im really confused and out of ideas

  4. #4
    DF VIP Member miffy's Avatar
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    Default Re: Extremely Confused

    is there content on the website already? like a homepage

  5. #5
    DF VIP Member TomCrute's Avatar
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    Default Re: Extremely Confused

    Yes there is a holding page which displays when you type in the url. If you type in the url of any file or directory it comes back as not found.

  6. #6
    DF VIP Member TomCrute's Avatar
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    Default Re: Extremely Confused

    Still not been able to work this out. Can anyone at all offer any advice?

  7. #7
    DF VIP Member Eazi's Avatar
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    Default Re: Extremely Confused

    Are you sure that your host supports php?

    Some servers return file not found if they don't support an extension these helps prevent the upload of scripts / exes that might compromise your site
    Nil Illigimtus Carbarundum


  8. #8
    DF VIP Member TomCrute's Avatar
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    Default Re: Extremely Confused

    Well I assume so as there is a myphp section in the control panel for the hosting and a php database already on the server. I will ask the guy that provides the hosting for me though just in case. Thanks

  9. #9
    DF VIP Member Eazi's Avatar
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    Default Re: Extremely Confused

    create two files.

    1. hello.html
    Code:
    hello world
    2. hello.php
    Code:
    <?php
    echo 'hello php world';
    ?>
    upload these and browse to them.

    the first shows connectivity, the second will prove (very simply) php
    Nil Illigimtus Carbarundum


  10. #10
    Argyll's Apprentice TwoPlAnKs's Avatar
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    Default Re: Extremely Confused

    Remember if it's running anything other than Windows it's case sensitive, http://noob.com/ThIs/install.php is very different from http://noob.com/this/install.php

    I take it you are definitely puting the files inside the root of where the server is hosting from (called wwwroot on apache)? You sound like you know for sure you are because there are other pages there already, but worth a shot.

    It's a long shot but you could have screwed up error messages, or the 404 could actually be on trying to the find the page to tell you that you have a different error (although usually it does tell you this has happened, hence this is a long shot) but it could be nothing to do with page not found, like a permissions error. Depending on what sort of access you have see if you can have a play about with the permissions on the files.
    "The Net interprets censorship as damage and routes around it." - John Gilmore

  11. #11
    DF VIP Member rIKmAN's Avatar
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    Default Re: Extremely Confused

    Do what h00ker says, and if that works check, double check and triple check it's not something as simple as a typo on the file or on your end, or a case issue (ie. index.php / index.PHP)

  12. #12
    DF VIP Member neo2810's Avatar
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    Default Re: Extremely Confused

    Have you checked to make sure the wp-admin folder has public read/execute permissions?
    CHMOD755

    Have you installed Wordpress into the root or another folder (ie: www.yousite.com/mysite/index.php) where the "mysite" folder will also need 755 perms.
    "There's nothing worse than arguing with someone who knows what they're talking about...."

  13. #13
    DF VIP Member TomCrute's Avatar
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    Default Re: Extremely Confused

    Ok i will recheck everything and see how i get on. Thanks a lot guys

  14. #14
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    DejaVu's Avatar
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    Default Re: Extremely Confused

    Are you uploading everything to the correct folder on the server?

    Depending on the system in the server it could be

    /www or /htmldocs or /public_html or htdocs/

    Ensure you in right directory by renaming the holding page (usually index.html) to index.bak and see if the holding page fails to load. That's the correct directory then. I've made that silly mistake a few times!


  15. #15
    DF VIP Member hoponbaby's Avatar
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    Default Re: Extremely Confused

    If you've got a control panel haven't you got fantastico (or similar) so that you can do an automated install?

  16. #16
    DF VIP Member TomCrute's Avatar
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    Default Re: Extremely Confused

    Quote Originally Posted by h00ker View Post
    create two files.

    1. hello.html
    Code:
    hello world
    2. hello.php
    Code:
    <?php
    echo 'hello php world';
    ?>
    upload these and browse to them.

    the first shows connectivity, the second will prove (very simply) php
    Right I tried this. Both work so thats that ruled out. Been through the permissions on everything and that all looks fine.

    I have copied the file urls from ftp client to rule out spelling/case mistakes so im still lost.

    Sorry about this guys but Im only kind of half clued up when it comes to this sort of stuff.

  17. #17
    DF VIP Member TomCrute's Avatar
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    Default Re: Extremely Confused

    Still dont get it. If I put a file in the public_html folder it can be loaded in the browser but if i put a folder in that folder then it cant find the folder or anything in it, or so the error message i get says

  18. #18
    DF VIP Member
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    Default Re: Extremely Confused

    Whats the site URL and PM me the path your trying to connect to.

  19. #19
    DF VIP Member Eazi's Avatar
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    Default Re: Extremely Confused

    def sounds like folder permissions
    Nil Illigimtus Carbarundum


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