Good evening all. Had a statement in and it appears that the vip payment of £25 has been taken twice from me, can some one check this and refund me please. thankyou
Good evening all. Had a statement in and it appears that the vip payment of £25 has been taken twice from me, can some one check this and refund me please. thankyou
Or better still give the other £25 as a donation to the forum and support us.
lithho (7th December 2011), Rick Sanchez (6th October 2012)
any up date on this please mods?
I think only Raptor handles the VIP side of things, best bet is to get the 2 Paypal transaction codes showing the 2 payments and PM Raptor with the full details.
Regards
lithho (7th December 2011)
I need both transaction ID's
this will only ever happen if you have 2 separate subscriptions so you need to cancel one of them - i dont have access to that info as its in yur own PP account
Thank you for the reply, PM sent with details.
any up date on this please?
Like I said before you have two separate subscriptions - you need to cancel one of them
Subscription #1
Next Payment Date: 15 Nov 2012 Amount: £25.00 GBP Subscription Terms: £25.00 GBP for each year
Item Name: VIP Subscription Subscription Item Number: fc09a71fe4efd118fda1762603d43427 Custom Number: lithho
Subscription #2
Next Payment Date: 10 Nov 2012 Amount: £25.00 GBP Subscription Terms: £25.00 GBP for each year
Item Name: VIP Subscription Subscription Item Number: cdab809c4d95a9f857d5e5e034f0ee0f Custom Number: lithho
I was able to cancel the 15th nov one. the 10th nov one is still active.
i refunded the 15th nov sub.
just be aware that we didnt take any extra funds - you had two separate subscriptions that only you could have made.
Realist (16th December 2011)
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