sent mine to hsbc yesterday so fingers crossed also
sent mine to hsbc yesterday so fingers crossed also
I've been hoping I could claim on a mortgage I had between 2000 and 2004 from the kensington mortgage company - I rang them and the girl was quite helpful she located my mortgage details and confirmed I had taken out PPI with them - she then realised I was going to ask about claiming and said Id have to ask for a copy of my mortgage agreement in writing and they would send me a copy out with all the details on - I duly did this using a template letter from another forum and sent it off recorded delivery - now Ive just got a letter from them saying my account is not regulated under the consumer credit act 1974 and consequently they are not releasing the information requested
So Im guessing Im screwed? or is there any hope?
I would repost that question over at the moneysavingexpert.com forum. They know there stuff over there. They will be able to tell you if it is worth escalating your complaint to the Financial Ombudsman Service. Got to be worth the few mins it takes to sign up.
Er a part time bad poker player was ere:bomb:
MoNkFiSh (9th May 2012)
Got just over £600 on my card refunded for what I guess is my claim. Not had a letter off them telling me how it was worked out or a offer of compensation. Should I have got one first?
Don't know. All I know is it was on my credit card.
About 5 or 6 years. I'd cancelled the ppi about a year ago when I realised they wasn't charging me in line with what I was told.
Biggest question is shouldn't I have had an offer or a letter first?
I got letters first stating "final offer", and to do nothing f I accepted. Took 28 days to receive after that.
Time Flies when you're having fun! A decade of DF - April 2002-2012.
not even been 28 days since i rang them up about it. might get a letter next week about it.
If anyone needs help with a claim please go here for help...
consumeractionforums.com
plenty of people will help you!!!
TAR (13th May 2012)
Ive had a letter back from RBS, saying that I havnt put a valid reason for claiming. I just put it was mis-sold. Now what? Anyone had this? if so what was your response?
TAR seems to be a decent bloke!
sent mine to barclays couple of weeks ago, awaiting to hear from them now. filled out the form they sent me with the usual jargon. suppose they thinking of some excuse not to pay me now for credit card and loan i had with them
"There's nothing worse than arguing with someone who knows what they're talking about...."
TAR (14th May 2012)
Just woke up and now then taken the money out of my account for the same amount they put on it!
Still no letter though. Wonder what they are playing at.
well got 2 letters today, first one i opened was a check for £632 the amount they credited then took of the card. second one i opened was a offer of this amount and to ask if i accepted it. if i did i needed to do nothing and a check would be sent out in 28 days.
At least i know what the money was about now.
eventually posted mine off to hsbc yesterday, now the wait
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