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  1. #1
    DF MaSter ukjaxx's Avatar
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    Default iPhone 5 no service issue

    Having recently left Giffgaff When I replaced my iPhone 4 with an iPhone 5 on Three.
    I have been experiencing issues with no service which I attributed to three,but it seems that the problem is common on the iPhone 5 after checking Google !
    Does anyone have any solutions to help resolve the signal dropping out ?
    I have been soft resetting and putting into flight mode but this only resolves it temporarily !!

    Cheers Ukjaxx

  2. #2
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    Default Re: iPhone 5 no service issue

    Have you tried backing up, entering DFU mode and restoring with latest stock iOS?

    Thanks to evilsatan

    ukjaxx (9th September 2013)  


  3. #3
    DF MaSter ukjaxx's Avatar
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    Default Re: iPhone 5 no service issue

    Cheers for the reply I will give that a try as its becoming a pain in the ass now!
    I will report back later pal

  4. #4
    DF VIP Member plug1's Avatar
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    Default Re: iPhone 5 no service issue

    Take it a apple store , and get a new one , iv had a few and the signal on the 5 is just as bad as any iPhone.
    try turn of the 3G . Then it uses EEs 2g network . Might be that the nearest 3 mast is quite far away ,hence the signal dropping out .

  5. #5
    DF MaSter ukjaxx's Avatar
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    Default Re: iPhone 5 no service issue

    My mate lives a couple of houses from mine and his signal if fine plug ! Might have to go back to apple as I did as Evil suggested but without success :-(

  6. #6
    DF VIP Member Scottio200's Avatar
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    Default Re: iPhone 5 no service issue

    Did you restore your backup to the device? Try restoring again and setting up as new and see if that helps?

    Go into settings>carrier and turn off auto, wait for a few seconds and select your carrier from the list, I know this fixes the EE no LTE issue, maybe also try a new sim card from Three?

    Try waiting for iOS7 to be released on the 18th, there will be a new carrier setting file with it, may also help?

    Cheers
    Scottio

  7. #7
    DF MaSter ukjaxx's Avatar
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    Default Re: iPhone 5 no service issue

    Hi Scottio, yes I've tried all the options you suggested I'm taking it back to apple tomorrow fingers crossed !!

  8. #8
    DF VIP Member plug1's Avatar
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    Default Re: iPhone 5 no service issue

    You won't have any problem with them swapping it out .
    if they try to blame the service provider just say the wife has the same phone on the same network
    and hers works fine .

  9. #9
    DF MaSter ukjaxx's Avatar
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    Default Re: iPhone 5 no service issue

    Apple exchanged it for a shiny new one :-)
    I'm beginning to think its three that's causing the problem as it still happens but not as frequently now !

  10. #10
    DF VIP Member plug1's Avatar
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    Default Re: iPhone 5 no service issue

    Force it to 2g as I said b4 , I take it you will be conected to wifi at home so won't be an issue.
    then enable when on the move , you must be in a dead spot for 3,s base station .
    Set to auto it will all was seak the home network . Hence the no service as iPhones are piss poor at swooping from 2g EE to
    Home 3G .

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