Hi,
I live in Bristol and found this forum searching for info on how to fix my fridge! A member called Crabber had a post describing exactly my problem - very useful. But I was hoping he could tell me how he got at the part that he fixed - there is a plastic panel in the way and I cannot see how to get it out!
I try to fix most techie and mechanical problems myself and am happy to share what has worked for me.
Cheers,
Martin