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  1. #1
    DF VIP Member burner1's Avatar
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    Default NowTV charged me for ordering a movies pass when I didn't.

    Just a heads up if you have a NowTV box. I was looking at my bank statement online this morning and noticed they had taken £9.99 out. I have a nowtv box but haven't had it connected for weeks now (it's in the cupboard and I checked it earlier to make sure no one has nabbed it) I logged into my nowtv account and it was saying I had taken it out yesterday which I didn't.

    I've only ever once used a movie pass and that was a free code back in May, had nothing since and no problem till today.

    I managed to talk to someone on their live chat facility and they are refunding me (takes up to 5 days to do that!).

    Might be worth checking your bank if you have one of these.

    Thanks to burner1

    beerman (2nd January 2015)  


  2. #2
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    DejaVu's Avatar
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    Default Re: NowTV charged me for ordering a movies pass when I didn't.

    Someone I know forgot to cancel after the free trial. He has paid over £120 before he realised. Cancelled it now. Asked for a refund seeing as he hadn't used it. Outright refused.

    Thanks to DejaVu

    Over Carl (3rd January 2015)  


  3. #3
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    Default Re: NowTV charged me for ordering a movies pass when I didn't.

    I made sure I activated the PIN requirement on my account just in case
    Just use enough water to cover your vegetables,the same goes for when you're having a bath....

    Thanks to satzzz

    corskey (2nd January 2015)  


  4. #4
    DF VIP Member Geko's Avatar
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    Default Re: NowTV charged me for ordering a movies pass when I didn't.

    I didn't have to add a credit card when I signed up. Bit lame that they make you now.

  5. #5
    DF VIP Member Over Carl's Avatar
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    Default Re: NowTV charged me for ordering a movies pass when I didn't.

    Quote Originally Posted by DejaVu View Post
    Someone I know forgot to cancel after the free trial. He has paid over £120 before he realised. Cancelled it now. Asked for a refund seeing as he hadn't used it. Outright refused.
    Reminds me of someone I know who only ever used his box about twice with plex but still paid 6 months of subs.

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