Carphone Warehouse in 2.4m customer data breach

  • 8 August 2015
  • From the section UK


Personal details of up to 2.4m Carphone Warehouse customers may have been accessed in a cyber-attack, the mobile phone retailer says.
Up to 90,000 customers may also have had their encrypted credit card details accessed, it said in a statement.
The affected area operates the OneStopPhoneShop.com, e2save.com and Mobiles.co.uk websites.
It also provides services to iD Mobile, TalkTalk Mobile, Talk Mobile and some Carphone Warehouse customers.
Sebastian James, chief executive of the retailer's owner, Dixons Carphone, said he was "very sorry" over the attack.


"We are, of course, informing anyone that may have been affected, and have put in place additional security measures," the chief executive said.
"We take the security of customer data extremely seriously, and we are very sorry that people have been affected by this attack on our systems."
The company's investigation found that the data could have included names, addresses, dates of birth and bank details.
Dixons Carphone was formed last year by the merger of Carphone Warehouse and Dixons Retail.
In July it reported a 21% jump in profits in its first annual results since the merger that created the mobile phone and electrical goods firm.
In the UK and Ireland, where it trades under the Carphone Warehouse, Currys and PC World names, sales rose by 8%.

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BBC News