Lenovo AIO idea centre restore problem

Thread: Lenovo AIO idea centre restore problem

  1. Spike2k1's Avatar

    Spike2k1 said:

    Default Lenovo AIO idea centre restore problem

    Hi everyone.. I've got a Lenovo B320 all in one idea centre that I'm currently selling and need to restore to the factory image (Windows 7 home premium 64bit) however with the great hoo haa that Windows 10 caused I had previously installed the update but swiftly uninstalled soon after.
    Now due to that it has rendered the Lenovo restore partition (F11) useless and when I do manage to get access to the hidden partition via command prompt I can start setup but it then asks for drivers (which should be on the HDD or drivers disk I have) but will not recognise either areas and therefore cannot progress.

    I reinstalled Windows 10 to hopefully do a new install procedure but it's an issue as There is no working Windows 10 Bluetooth driver and now means the Bluetooth keyboard and mouse is now useless...

    I was hoping to download a Lenovo Windows 7 oem but cannot find one and now just want to put a brick through the bloody thing!!

    Any suggestions of how I can restore to factory and hopefully sell it on?

    Thanks in advance!
     
  2. ilscuro's Avatar

    ilscuro said:

    Default Re: Lenovo AIO idea centre restore problem

    Sorry can't help you with your problem.

    I have been looking at getting an all in one though, do you recommend the Lenovo B320, when it was working that is?
     
  3. DJ Overdose's Avatar

    DJ Overdose said:

    Default Re: Lenovo AIO idea centre restore problem

    Gonna be ball ache without the recovery partition.

    I would install a vanilla version of Win 7 from an AIO install disk, then hit he Lenovo website for all the drivers.


    DJ OD
    [Only registered and activated users can see links. ]
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  4. Spike2k1's Avatar

    Spike2k1 said:

    Default Re: Lenovo AIO idea centre restore problem

    Quote Originally Posted by DJ Overdose View Post
    Gonna be ball ache without the recovery partition.

    I would install a vanilla version of Win 7 from an AIO install disk, then hit he Lenovo website for all the drivers.


    DJ OD
    I see something about a vanilla version.. What is that?

    I've got all the drivers on a disk that came with the machine so no worries on that front. Just getting the win7 install

    & ilscuro yes the machines are great for space saving and has done me well but I just need a portable and more powerful machine now.
     
  5. DJ Overdose's Avatar

    DJ Overdose said:

    Default Re: Lenovo AIO idea centre restore problem

    Vanilla means nothing in the context of my post anyway. I mean just a standard AIO image u can get from any torrent or nzb site.


    DJ OD
    [Only registered and activated users can see links. ]
    [Only registered and activated users can see links. ]
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  6. Spike2k1's Avatar

    Spike2k1 said:

    Default Re: Lenovo AIO idea centre restore problem

    Quote Originally Posted by DJ Overdose View Post
    Vanilla means nothing in the context of my post anyway. I mean just a standard AIO image u can get from any torrent or nzb site.


    DJ OD
    So just a standard win7 oem? I'm seeing loads of multi versions but just concerned on keys etc
     
  7. MHP's Avatar

    MHP said:

    Default Re: Lenovo AIO idea centre restore problem

    Does this help;

    [Only registered and activated users can see links. ]

    If not then ditch the onboard Bluetooth and buy a windows 10 compatible usb adaptor.
     
  8. DJ Overdose's Avatar

    DJ Overdose said:

    Default Re: Lenovo AIO idea centre restore problem

    Fairly sure the key dictates the version. No reason to panic, if one install doesn't play dice and activate, try another.

    If you have a legit key, you are entitled to an install. Even if u have to activate over the phone, it's a pain in the arse but it should work.


    DJ OD
    [Only registered and activated users can see links. ]
    [Only registered and activated users can see links. ]
    [Only registered and activated users can see links. ]
     
  9. DejaVu's Avatar

    DejaVu said:

    Default Re: Lenovo AIO idea centre restore problem

    Install Windows 10. Plug in a USB Keyboard and/or mouse (or a mouse and use onscreen keyboard), identify the required driver for the Bluetooth on the system via the Vendor/PCI ID. Install the driver manaull (or in Windows 7 Compatibility mode), Bluetooth then will work a charm.

    Edit -
    Further investigation flags up it's a Broadcom driver.
    Install this - [Only registered and activated users can see links. ]

    Or try this one -
    [Only registered and activated users can see links. ]
    Last edited by DejaVu; 18th July 2016 at 10:09 PM.

     
  10. Spike2k1's Avatar

    Spike2k1 said:

    Default Re: Lenovo AIO idea centre restore problem

    Quote Originally Posted by DJ Overdose View Post
    Fairly sure the key dictates the version. No reason to panic, if one install doesn't play dice and activate, try another.

    If you have a legit key, you are entitled to an install. Even if u have to activate over the phone, it's a pain in the arse but it should work.


    DJ OD
    Gonna try Windows 10 and the driver technique dejavu suggesting if it works and sticks (Lenovo forums saying only works until reboot, then I'll do a full Windows 10 update reinstall to clear any of my personal system data etc. That's only reason why I want to do reinstall tbh, system is working fine just want to clear my tracks so to speak and remove
    the bread crumbs...
     
  11. evilsatan's Avatar

    evilsatan said:

    Default Re: Lenovo AIO idea centre restore problem

    If that doesn't work then MHPs advice of buying a USB nano Bluetooth adapter is a cheap and simple solution, I imagine selling as Windows 10 with a Win 7 licence would attract more money too.

     
  12. DejaVu's Avatar

    DejaVu said:

    Default Re: Lenovo AIO idea centre restore problem

    How'd you get on?
    If you can get Teamviewer on it, I don't mind giving you a hand if you need it.

     
  13. Spike2k1's Avatar

    Spike2k1 said:

    Default Re: Lenovo AIO idea centre restore problem

    Quote Originally Posted by DejaVu View Post
    How'd you get on?
    If you can get Teamviewer on it, I don't mind giving you a hand if you need it.
    downloaded & burnt what i thought was a "vanilla" copy of home premium ended up being a bloody dodge one, installed it, now trying to grab another .iso to burn and try so I can at least get the call Microsoft to activate stage as that was missing from the image i had!

    its a pain in the arse when ive only got the one pc to update, download and install on lol...
     
  14. DJ Overdose's Avatar

    DJ Overdose said:

    Default Re: Lenovo AIO idea centre restore problem

    [Only registered and activated users can see links. ]


    DJ OD
    [Only registered and activated users can see links. ]
    [Only registered and activated users can see links. ]
    [Only registered and activated users can see links. ]
     
  15. Spike2k1's Avatar

    Spike2k1 said:

    Default Re: Lenovo AIO idea centre restore problem

    Quote Originally Posted by DJ Overdose View Post
    [Only registered and activated users can see links. ]


    DJ OD
    I tried that already and get the following message:
    "Error

    We encountered a problem with the product key you provided. Please try again or visit the Microsoft Support Contact Us page for assistance."

    I cant even do the over the phone volume key option as on the windows activation window it says:
    The windows 7 home premium product key you typed is invalid for activation.
    my 3 options are:
    *Buy a new product key online
    *Type a different product key
    *Contact Microsoft to help resolve this problem.

    im getting fed up with it now as I've already sold it and supposed to have packaged up and shipped off today but i'm still trying to get a working OS on it!!
    I should have made a recovery disk set as soon as I got the machine but never thought i'd need to, its all windows 10's fault!!

    any help / suggestions to get me out this mess?
     
  16. Spike2k1's Avatar

    Spike2k1 said:

    Default Re: Lenovo AIO idea centre restore problem

    p.s I downloaded the Home premium 64 orig iso that was posted in another post and that has installed fine but giving the same result as the dodgy one I installed previously...
    I've got all progs needed on usb stick for iso to usb burn, avast & deluge , chrome etc so can do multiple installs if needed but just need a working .iso or work around to activating this in a genuine matter.

    I also ran the MGA tool to check reason behind non authenticating so if any of the below makes sense or indicates why I'd greatly appreciate it

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->


    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
    Windows Product ID: 00359-OEM-8992687-00249
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {A201804B-04E1-4AA1-B2E1-3AF256CF6732}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A


    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002


    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002


    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002


    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed


    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]


    Other data-->
    Office Details: {A201804B-04E1-4AA1-B2E1-3AF256CF6732}1.9.0027.06.1.7601.2.00010300.1.0.003x64*****-*****-*****-*****-FJQKD00359-OEM-8992687-002492S-1-5-21-1290292597-556191374-2534566571LENOVOIdeaCentre B320LENOVODXKT25AUS20110825000000.000000+0009D7F3707018400FE08090409GMT Standard Time(GMT+00:00)03LENOVOTC-03 109


    Spsys.log Content: 0x80070002


    Licensing Data-->
    Software licensing service version: 6.1.7601.17514


    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800249-02-2057-7601.0000-2022016
    Installation ID: 014914473081478053544014485121247805089121264945877920
    Processor Certificate URL: [Only registered and activated users can see links. ]
    Machine Certificate URL: [Only registered and activated users can see links. ]
    Use License URL: [Only registered and activated users can see links. ]
    Product Key Certificate URL: [Only registered and activated users can see links. ]
    Partial Product Key: FJQKD
    License Status: Initial grace period
    Time remaining: 42720 minute(s) (29 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 20/07/2016 20:31:12


    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:




    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAEAAAACAAAAAwABAAEA6GFOxaLqfOkkpq5ushhyS6xa0Z4YK2JxLnM=


    OEM Activation 1.0 Data-->
    N/A


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC LENOVO TC-03
    FACP LENOVO TC-03
    HPET LENOVO TC-03
    MCFG LENOVO TC-03
    SSDT LENOVO TC-03
    SLIC LENOVO TC-03
    ECDT LENOVO TC-03
     
  17. DejaVu's Avatar

    DejaVu said:

    Default Re: Lenovo AIO idea centre restore problem

    I honestly think upgrading to Windows 10 and installing the required driver is the better way to go.
    Selling a decent system with what is now a 'Legacy' Operating System is a large step back.

    As well as the amount of shit your getting simply from Activating Windows 7... You may as well take the opportunity, seeing as it still available for free. To install Windows 10 and irradiate the problem with the Bluetooth Driver. Least it'll be a legit version of Windows 10.

    Just my 2 pence.
    Offer still stands to help get the driver installed and working via Teamviewer.