So, my friend is 8 and a bit months pregnant, and her husband walked out on her yesterday. He says she's cheating, she says she isn't, I have no clue. Anyway, that isn't the problem here.... This morning she finds that her Yahoo email account password doesn't work, and the recovery email address isn't working. No, she hadn't set up two-factor auth. :-( She called him, and he admitted taking it over (to "find out who she'd been sleeping with"). He refuses to give it back. It is the main account she uses for everything; banking, online shopping, paypal, ebay, contract work (she's still working!) etc. Yahoo are not yet being helpful.
My suggestion was, if she can't bear to lose the account and have the nightmare of moving everything to a new account, then she should report it to the local police station and tell them to log it under the Computer Misuse Act. At the very least a crime report number might get Yahoo interested, and if they pay him a visit, he may relent (or go nuts, who can tell?).
But better ideas much appreciated!
Bob.
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