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  1. #1
    DF Super Moderator Teajunkie's Avatar
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    Help Need help with daughters laptop

    Anyone have any skills repairing laptops?

    My daughter has an HP laptop only 2 years old and it wont power on at all no lights nothing
    We have bought a new power supply but no difference.
    If you can help please shout shes pretty desperate as she needs it for college work and is sat in garage using my pc as a temp fix.
    Find me on Instagram and twitter @mrteajunke.

  2. #2
    DF Super Moderator Over Carl's Avatar
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    Default Re: Need help with daughters laptop

    Many laptops suffer from problems with the connector for the power supply.

    I've seen laptops with broken pins/plastic in the connector, and I've also repaired laptops where the connector solder has broken from the motherboard or the small wires from connector to mobo broke.

    If you are happy opening it up and have a soldering iron it's worth a shot.

    2 Thanks given to Over Carl

    JonEp (24th November 2016), Teajunkie (22nd November 2016) 


  3. #3
    DF Super Moderator
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    Default Re: Need help with daughters laptop

    That'd be my guess... and TJ, with your skills with a soldering iron, this will be a doddle.
    That being said, have you got an original power adpator or one of these mickey mouse ones?

    Also, plug into the wall, switch the power off. Hold the power button for 30 seconds to destatic the motherboard. Try again as normal.

    Thanks to DejaVu

    Teajunkie (22nd November 2016) 


  4. #4
    DF PlaYa neilb's Avatar
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    Default Re: Need help with daughters laptop

    You've probably already tried this but have you removed power AND the battery at the same time for a short while?

    Thanks to neilb

    Teajunkie (22nd November 2016) 


  5. #5
    DF PlaYa big3card's Avatar
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    Default Re: Need help with daughters laptop

    Also a model number helps !

    Thanks to big3card

    Teajunkie (22nd November 2016) 


  6. #6
    DF Wh0re josweet's Avatar
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    Default Re: Need help with daughters laptop

    More than likely its the barrel PSu connector within the laptop. Depending upon the make/model some are alot easier to replace than others. Some Acer's for example, dont require any soldering at all & are connected internally using a fly lead from the m/b to the female barrel connector.

    Thanks to josweet

    Teajunkie (22nd November 2016) 


  7. #7
    DF Super Moderator Teajunkie's Avatar
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    Default Re: Need help with daughters laptop

    Tried all the above

    Yes power supply is a ebay replacement but charging light is on fine and goes blue to show full charge.
    I have opened it up but cant see any broken solder joints or bad connections.

    The power socket is separate to the MB and nothing inside of it
    I guess its more hassle than its worth trying to repair it then?

    its an HP Protect smart 15-n090sa
    HQ-TRE 71004
    Find me on Instagram and twitter @mrteajunke.

  8. #8
    DF Moderator piggzy's Avatar
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    Default Re: Need help with daughters laptop

    Quote Originally Posted by Teajunkie View Post
    Tried all the above

    Yes power supply is a ebay replacement but charging light is on fine and goes blue to show full charge.
    I have opened it up but cant see any broken solder joints or bad connections.

    The power socket is separate to the MB and nothing inside of it
    I guess its more hassle than its worth trying to repair it then?

    its an HP Protect smart 15-n090sa
    HQ-TRE 71004
    In that case I would guess Mobo sadly !

    Thanks to piggzy

    Teajunkie (22nd November 2016) 


  9. #9
    DF Super Moderator
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    Default Re: Need help with daughters laptop

    Static build up on Mobo? All laptops safe guard against power surge if too much static on the board.

    Or potentially been getting too hot over time? Reflow?
    Last edited by DejaVu; 22nd November 2016 at 08:53 PM.

    Thanks to DejaVu

    Teajunkie (22nd November 2016) 


  10. #10
    DF Super Moderator Teajunkie's Avatar
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    Default Re: Need help with daughters laptop

    Yes thought it may be the case of dead MB.
    Cant seem to find one anywhere cheap.

    Will have to take a stroll down local curry's or john lewis tomorrow then.

    Thanks guys.
    Find me on Instagram and twitter @mrteajunke.

  11. #11
    DF PlaYa psxcity's Avatar
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    Default Re: Need help with daughters laptop

    might be lucky try here

    [Only registered and activated users can see links. ]

    Thanks to psxcity

    Teajunkie (22nd November 2016) 


  12. #12
    DF Super Moderator
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    Default Re: Need help with daughters laptop

    Dell is supposed to have an i3 for sale on Black Friday for £199, if you have a bigger budget eBuyer have some decent spec HPs on their Black Friday week.

    Thanks to evilsatan

    Teajunkie (22nd November 2016) 


  13. #13
    DF Super Moderator Teajunkie's Avatar
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    Default Re: Need help with daughters laptop

    warranty expired 2015

    Ebuyer is my next stop
    Find me on Instagram and twitter @mrteajunke.

  14. #14
    DF Wh0re josweet's Avatar
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    Default Re: Need help with daughters laptop

    Quote Originally Posted by Teajunkie View Post
    warranty expired 2015

    Ebuyer is my next stop
    Tip, If u see one on Dell u like, go onto online live chat and tell them your interested but not at that price. Dell will instantly knock off 10%

    Thanks to josweet

    Teajunkie (23rd November 2016) 


  15. #15
    DF PiMP riget's Avatar
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    Default Re: Need help with daughters laptop

    Done a few where the bios has to be flashed, you have to remove the chip and flash with a programmer then resolder it back on, bit of a job but worth it if the laptop's still worth a bit.

    Thanks to riget

    Teajunkie (23rd November 2016) 


  16. #16
    DF Super Moderator
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    Default Re: Need help with daughters laptop

    Did it tell you the warranty length? If it said a year then you may be covered by EU legislation for 2 years but I can't remember the details about whether it's the retailer or manufacturer you chase up.

    Thanks to evilsatan

    Teajunkie (23rd November 2016) 


  17. #17
    DF Super Moderator
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    Default Re: Need help with daughters laptop

    Here is the i7 HP on eBuyer for £479:
    [Only registered and activated users can see links. ]

    i5 £399:
    [Only registered and activated users can see links. ]

    i3 £289:
    [Only registered and activated users can see links. ]

    Dell deals:
    [Only registered and activated users can see links. ]

    Thanks to evilsatan

    Teajunkie (23rd November 2016) 


  18. #18
    DF VIP Member AD's Avatar
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    Default Re: Need help with daughters laptop

    Reflow the GPU and Southbridge TJ.... Common fault in laptops too

  19. #19
    DF Jedi BigBrand's Avatar
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    Default Re: Need help with daughters laptop

    How old is your daughter?

    Sent from my SM-G920F using Tapatalk

  20. #20
    DF Super Moderator Teajunkie's Avatar
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    Default Re: Need help with daughters laptop

    @ad reflow lol haven't done that in years.
    i don't have anything to do it anymore

    @bigbrand she's got a boyfriend mate sorry
    but she's 17.
    Find me on Instagram and twitter @mrteajunke.

    2 Thanks given to Teajunkie

    AD (25th November 2016), BigBrand (24th November 2016) 


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