Trying to do a factory restore on my girlfriend's son's ASUS X52F. Pressing F9 on boot up and it starts the recovery process by bringing up a select language screen and then and the partition to use. Then says windows is loading files. Then goes to a grey pattern screen for around two minutes before looping back to the select language screen again.
The laptop is less than a couple of years old and came with Win7 installed.
Before I wipe the windows partition or try anything else, Has anyone got any idea what is causing it to loop back in this way instead of completing the factory restore? He believes he has been infected by a virus which has prevented it booting into windows, which is why he wants to restore to factory settings. Could a virus have damaged the factory restore partition or interfered with the restore files? (">
Social Networking Bookmarks