hi,

today I have got this used modem Zhone 6718-W1, it's a good modem but apparently it is locked. The contract company is in another country and impossible to contact. According to the manual there are three profiles for this modem properties: admin,user and support. The previous owner has gave me the password to user account but I need admin/support password to change any settings (practically use the modem ). I have tried default passwords and also restarted from the back for 60 seconds, which didn't work.

Can anyone help me with finding the passwords or maybe restarting them by doing some hardware hack (or any other ways) ?

thanks