I rang him today to see when I could go round and look at his problem - and he tells me that his aol email has come back, but in Outlook and not Outlook Express!

Don't ask, for I (nor indeed he) have any idea what he has done.

He is, alas, the sort of PC user who, when scanning his various files, will think "System folder? That's not mine, I'll delete it to make some space"!

Well, perhaps not quite so idiotic as that, but rather then leave well alone and take advice, he does tend to bumble along then yell for help afterwards!

He says the machine is running very slowly still, so I may go and see if I can sort that out, but at least his email is back!