Goblin Direct problems?

I pre-ordered Mario Sunshine from Goblin Direct a month ago, and Friday they said that all pre-orders had been sent out. I still havent recieved anything, and my order status says "In progress". All my emails have received no reply. I put the thing on special delivery so there would be no problems and i'd get it quick (i should have had it saturday), but nothing.

anyone else had any problems with them?

psi

i ordered from there onthursdayat 6 in the afternoon and got it on monday morning

just spoke to them, it was worldpay problems and they've been snowed under with freeloader questions, but on order now