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  1. #1
    DF Member mitel's Avatar
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    Default Touch Screen no longer working?

    Hi, I hope this is the right thread, I have a Dell Latitude 3540 and the touch screen has stopped working, does anyone know how to sort this?

    Many thanks

  2. #2
    DF Admin Teajunkie's Avatar
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    Default Re: Touch Screen no longer working?

    Identify know about that particular model but our acer has a button to disable the touch screen.
    Have you pressed a button by mistake?

    googled and this comes up.
    Follow these steps to enable or disable the touch screen:


    • Right click on the Start menu.
    • Select Control Panel.
    • Tap Pen and Input Devices in the Control Panel.
    • Tap the Touch tab.
    • Select Use your finger as an input device to enable the touch screen. Clear the box to disable the touch screen.

    Have you joined the DF discord server. https://discord.com/invite/YajVGQxDaw

    Thanks to Teajunkie

    Mickey (1st July 2018)  


  3. #3
    DF Super Moderator
    evilsatan's Avatar
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    Default Re: Touch Screen no longer working?

    I'm not sure but in device manager does the touch interface appear? May be called a digitiser. Has the laptop been dropped or otherwise damaged?


  4. #4
    DF Member mitel's Avatar
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    Default Re: Touch Screen no longer working?

    The laptop works fine, never been damaged, I dont have a Pen application on Control Panel?

    Could someone take a look via Anydesk?

  5. #5
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    Default Re: Touch Screen no longer working?

    Quote Originally Posted by mitel View Post
    The laptop works fine, never been damaged, I dont have a Pen application on Control Panel?

    Could someone take a look via Anydesk?
    With all the exploits for anydesk/logmein/teamviewer I doubt anyone here would be crazy enough to connect to a random guys computer on the internet.

  6. #6
    DF Super Moderator
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    Default Re: Touch Screen no longer working?

    Are you running Windows 10 by any chance? Just saw an AIO where the screen was going crazy, it was registering mouse clicks constantly down a vertical line. The machine is 14 months old and the issue seemed to coincide with a Windows update, the user didn't ever use touchscreen so I disabled it in device manager and it fixed it. I know this isn't the same issue as you but I wonder if there is an issue with touchscreens on an update.


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