Can anyone offer some insight to settle a debate please.
When writing a formal letter to someone you do not know personally, but know of, via dealings as a Company to individual basis, how should you address yourself when writing to provide them a formal decision.
Should it be "I" or "We."
For example
"I am writing to you" or " We are writing to you"
I'm in the "we" camp, as although it's you writing the letter, you are representing the company, you are not the company, but I'd like to know the correct use.
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