Well I purchased a keyboard for my new tablet and I thought it was too good to be true as it was about £5 cheaper than all the others and in the UK (according to his item location)
A day or so after he replied on ebay msging system to say that he was sorry but the item was defective. I noticed he re-listed it also then removed it later that day. I was guessing that he/she realised that it was too cheap, but you never know. so then they are now asking me to remove the neg feedback and if I did they would give me this as a free gift https://www.ebay.co.uk/itm/123253023366
Well I thought nice of this guy for this and told him that id reverse the neg feedback but I didn't want his lantern, (WTF would I do with that). Now he has come back to say I can spend £10 in his store free of charge. What will some of these people do to get +feedback. . Full transcript below
Dear customer, Sincerely sorry to see you have...
New message from: buyfastever (2,657)
Dear customer,
Sincerely sorry to see you have left a negative feedback on our ebay system.
I can understand your feeling. But would you please give us a chance to improve our customer service.
Because our valued customers always give us a chance to rectify a problem before leaving a negative feedback, and then we will try our best to help resolve it rightly.
Are there any other elements that you are interested in our store if you are not satisfied with the gift we recommended?
As long as the price does not exceed 10GBP, we would like to apply one for you as a free gift.
Is that ok? Please advise. And if you have any good ideas, please let me know.
As a ebay seller, we really hope our customers can have a good experience of shopping.
So the positive feedback is very important to us who want to make a living on ebay. Then if you may revise your feedback for us or not?
Look forward your good idea and good news!
Best regards
Nancy
Dear mickey,
Dear customer,
Sincerely sorry to see you have left a negative feedback on our ebay system.
I can understand your feeling. But would you please give us a chance to improve our customer service.
Because our valued customers always give us a chance to rectify a problem before leaving a negative feedback, and then we will try our best to help resolve it rightly.
Are there any other elements that you are interested in our store if you are not satisfied with the gift we recommended?
As long as the price does not exceed 10GBP, we would like to apply one for you as a free gift.
Is that ok? Please advise. And if you have any good ideas, please let me know.
As a ebay seller, we really hope our customers can have a good experience of shopping.
So the positive feedback is very important to us who want to make a living on ebay. Then if you may revise your feedback for us or not?
Look forward your good idea and good news!
Best regards
Nancy
- buyfastever
YOU:
good morning
I do not need a gift thank you
but if you sort out ebay to reverse it then thats ok with me
my keyboard arrived some 12 hours of ordering it with amazon (next day delivery prime)
From: mickey
To: buyfastever
Subject: Re: buyfastever has sent a question about item #183334340941, that ended on 22-Jul-18 23:37:31 BST - Original Keyboard With Leather Case for CHUWI VI10 Plus/Hi10 Plus Tablet PC
Sent Date: 25-Jul-18 08:09:38 BST
Dear buyfastever,
good morning
I do not need a gift thank you
but if you sort out ebay to reverse it then thats ok with me
my keyboard arrived some 12 hours of ordering it with amazon (next day delivery prime)
- mickey
buyfastever:
Good day!
Firstly thanks for your order with us!
We feel so sorry for the inconvenience to you in this shopping so that you gave us a negative feedback .
Thanks for your feedback to let us know the mistake.
I am sincerely apologized that we can not update the stock timely .
Really hope you could kindly forgive us.
Please give us a chance to compensate you.
We would like to refund you all money and send you a small gift to you for free.
This is the link about the gift :
https://www.ebay.co.uk/itm/123253023366
Would you like to accept it??
Could you please firstly help me change the negative feedback to positive ?
As soon as the feedback changed, we will refund you all money and send the gift to you immediately
Please just do me a favor and i promise to you ,all the things would proceed as you wish.
If you agree,please tell us immediately and we would send an application to your ebay email of changing feedback,just accept it and changed it.
Looking forward to your reply.
Best Regards!!
Nancy
???? buyfastever
???? mickey
??? ??? buyfastever has sent a question about item #183334340941, that ended on Jul-22-18 15:37:31 PDT - Original Keyboard With Leather Case for CHUWI VI10 Plus/Hi10 Plus Tablet PC
Sent date: Jul-24-18 19:05:14 PDT
Dear mickey,
Good day!
Firstly thanks for your order with us!
We feel so sorry for the inconvenience to you in this shopping so that you gave us a negative feedback .
Thanks for your feedback to let us know the mistake.
I am sincerely apologized that we can not update the stock timely .
Really hope you could kindly forgive us.
Please give us a chance to compensate you.
We would like to refund you all money and send you a small gift to you for free.
This is the link about the gift :
https://www.ebay.co.uk/itm/123253023366
Would you like to accept it??
Could you please firstly help me change the negative feedback to positive ?
As soon as the feedback changed, we will refund you all money and send the gift to you immediately
Please just do me a favor and i promise to you ,all the things would proceed as you wish.
If you agree,please tell us immediately and we would send an application to your ebay email of changing feedback,just accept it and changed it.
Looking forward to your reply.
Best Regards!!
Nancy
- buyfastever
YOU:
Good morning
A full refund will be ok
???? mickey
???? buyfastever
??? Re: buyfastever has sent a question about item #183334340941, that ended on 22-Jul-18 23:37:31 BST - Original Keyboard With Leather Case for CHUWI VI10 Plus/Hi10 Plus Tablet PC
????? 24-Jul-18 08:48:09 BST
Dear buyfastever,
Good morning
A full refund will be ok
- mickey
buyfastever:
Good day!!
Thank you for your order with us.
I am so sorry for all the inconvenience to you.
When we were about to send your item, just found the last item was defective during the test before shipping.
So we couldn't ship your item in time. We are so sorry for the inconvenience it caused.
Would you like to accept a full refund??
We would do our best to meet all your expectation.
Really hope you could kindly forgive us.
Whatever you or your friends,relatives want to buy next time,please tell us,we would like to give you a biggest discount.
Looking forward to your reply.
Thanks a lot for your deeply understanding.
Have a nice day!!
Best regards.
Fan
???? buyfastever
???? mickey
??? buyfastever has sent a question about item #183334340941, that ended on Jul-22-18 15:37:31 PDT - Original Keyboard With Leather Case for CHUWI VI10 Plus/Hi10 Plus Tablet PC
Sent date: Jul-23-18 20:01:07 PDT
Dear mickey,
Good day!!
Thank you for your order with us.
I am so sorry for all the inconvenience to you.
When we were about to send your item, just found the last item was defective during the test before shipping.
So we couldn't ship your item in time. We are so sorry for the inconvenience it caused.
Would you like to accept a full refund??
We would do our best to meet all your expectation.
Really hope you could kindly forgive us.
Whatever you or your friends,relatives want to buy next time,please tell us,we would like to give you a biggest discount.
Looking forward to your reply.
Thanks a lot for your deeply understanding.
Have a nice day!!
Best regards.
Fan
- buyfastever
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