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  1. #1
    DF Founder Raptor's Avatar
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    BBC News Fresh crackdown on nuisance calls


    People being harassed by cold calls about PPI compensation or personal injury claims could gain some respite under new rules being introduced by the government.
    The new measures mean companies will only be allowed to contact people who have opted-in to receive the calls.
    Claims management companies that break the rules can be fined up to £500,000.
    Minister for Digital Margot James said: "Today we are one step closer to ending the menace of nuisance calls."
    "This is probably the single biggest move we've made against these companies," she added.
    "Our new laws mean people will now have to give consent to receive calls and have the power to choose where they seek compensation for personal injury claims or mis-sold payment protection insurance."
    Previously consumers had to "opt-out" of receiving the calls by registering with the free Telephone Preference Service or by withdrawing their consent while actually on the call.
    However, the new powers will force the company making the phone call to check to make sure they have the recipient's consent before calling.
    Anyone receiving an unwelcome and unexpected call from a claims company should take note of the number and inform the Information Commissioner's Office (ICO), which has the power to fine firms that breach the rules.
    Despite a series of measures designed to crackdown on nuisance calls, they keep on coming.
    The Financial Conduct Authority said that in the past 12 months, about 2.7 billion unsolicited calls, texts and emails were made offering to help people make a claim.
    That works out at 50 calls, texts or emails being made to every member of the adult population in the past year.
    Andy Curry, enforcement group manager at the ICO, said: "Nuisance calls, texts and emails can cause real distress to people.
    "This amendment to the Privacy and Electronic Communications Regulations will increase our ability to take action against those companies who deliberately flout the law and cause real upset and harm."
    The new measures apply to phone calls only - not to texts or emails.
    'Deep source of worry'

    Margot James told the BBC: "The people who bear the brunt of these calls are older people and vulnerable groups.
    "While the calls may be a source of annoyance to many people, for older people they can be a deep source of worry and anxiety."
    She said the government has given money to Trading Standards to help them install call-blocking devices in the phones of older people.
    "But I would urge any family members or older people themselves if they are online to report any breaches to the Information Commissioner's Office." she said.
    Victims of annoying cold calls from claims managers can report a breach of the new laws at the ICO's website.

    How to deal with cold callers

    Do:

    • Ask cold callers to remove your information from their records
    • Find out caller's number from a landline by dialling 1471 after the call
    • Check with your phone company if you can be made ex-directory

    Don't:

    • Give away personal or financial information, even if callers claim to be from a company you know
    • Lose your temper. Be firm and hang up if the caller refuses to go away
    • Call back phone numbers left on your voicemail, or reply to text messages you don't recognise

    Source: BBC Skillswise
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    BBC News

  2. #2
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    Default Re: Fresh crackdown on nuisance calls

    Finally

  3. #3
    DF Super Moderator JonEp's Avatar
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    Default Re: Fresh crackdown on nuisance calls

    Edit: Might want to stick spoiler tags around the video.

    Found a sound board https://www.soundboard.com/sb/itslenny

    Do you know of any UK Lenny numbers to forward to ?
    Last edited by JonEp; 2 Weeks Ago at 07:21 PM.

    Thanks to JonEp

    Mickey (2 Weeks Ago) 


  4. #4
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    Default Re: Fresh crackdown on nuisance calls

    post deleted next time it'll be more.
    Please read the DF rules, especially about the posting guidelines and wasting staff time will get you a 3 point mark against your account

  5. #5
    DF PiMP Copex's Avatar
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    Default Re: Fresh crackdown on nuisance calls

    Quote Originally Posted by JonEp View Post
    Edit: Might want to stick spoiler tags around the video.

    Found a sound board https://www.soundboard.com/sb/itslenny

    Do you know of any UK Lenny numbers to forward to ?
    i setup a asterisk pbx running off a sipgate number, (using freepbx) there is a guide here hxxps://crosstalksolutions.com/howto-pwn-telemarketers-with-lenny/

    as for the spoiler tag - i dont know how to :-) i us the insert video tag, why not make it automatically inset the spoiler tag? (i know it off topic here :-) )

    3 Thanks given to Copex

    BertRoot (2 Weeks Ago), BigBrand (1 Week Ago), JonEp (1 Week Ago) 


  6. #6
    DF General DogsBody
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    Default Re: Fresh crackdown on nuisance calls

    Thanks to Mickey

    Copex (1 Week Ago) 


  7. #7
    DF VIP Member BigBrand's Avatar
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    Default Re: Fresh crackdown on nuisance calls

    Quote Originally Posted by Copex View Post
    i setup a asterisk pbx running off a sipgate number, (using freepbx) there is a guide here hxxps://crosstalksolutions.com/howto-pwn-telemarketers-with-lenny/

    as for the spoiler tag - i dont know how to :-) i us the insert video tag, why not make it automatically inset the spoiler tag? (i know it off topic here :-) )
    Have said the same, as all video's and media should be in Spoiler Tags, it should be easier to use it on the forum, rather than typing out each time.

  8. #8
    DF VIP Member Bald Bouncer's Avatar
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    Default Re: Fresh crackdown on nuisance calls

    Quote Originally Posted by BigBrand View Post
    Have said the same, as all video's and media should be in Spoiler Tags, it should be easier to use it on the forum, rather than typing out each time.
    The answer is it screws up lot of news articles with links, anyone giving multiple links to videos not wanting to be shown on site and has the possibility of opening up a code injection. It's pressing one button and inserting a link to post ffs hardly difficult or a lot of effort.

    Thanks to Bald Bouncer

    Mickey (1 Week Ago) 


  9. #9
    DF VIP Member BigBrand's Avatar
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    Default Re: Fresh crackdown on nuisance calls

    Quote Originally Posted by Bald Bouncer View Post
    The answer is it screws up lot of news articles with links, anyone giving multiple links to videos not wanting to be shown on site and has the possibility of opening up a code injection. It's pressing one button and inserting a link to post ffs hardly difficult or a lot of effort.
    Way over my head I'm afraid.

  10. #10
    DF VIP Member Bald Bouncer's Avatar
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    Default Re: Fresh crackdown on nuisance calls

    Quote Originally Posted by BigBrand View Post
    Way over my head I'm afraid.
    When you introduce a code [tag] with button or one you wrap within a tag it's in a fixed parameter of code with an opening and closing format sort of sandboxed, the information you post such as a youtube link is injected into that code in a specific location by the tag as in quote= or video= but if you have an open code so as to pick up all youtube links it is far more vulnerable to exploitation and also far more server intensive as it would have to run on each and every post as a process.

  11. #11
    DF VIP Member BigBrand's Avatar
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    Default Re: Fresh crackdown on nuisance calls

    Oh right I was thinking more of just highlighting your video URL and then clicking a button for Spoiler tag, like we do with quotes and URLs etc

  12. #12
    DF VIP Member Bald Bouncer's Avatar
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    Default Re: Fresh crackdown on nuisance calls

    2 Thanks given to Bald Bouncer

    BigBrand (1 Week Ago), Copex (1 Week Ago) 


  13. #13
    DF VIP Member BigBrand's Avatar
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    Default Re: Fresh crackdown on nuisance calls

    Quote Originally Posted by Bald Bouncer View Post

    Thanks, never spotted that as I rarely, if ever go on "Go Advanced".

    Any way it can be moved to the "Quick Reply" section? Perhaps in place of "Insert Video", which not seems redundant.

  14. #14
    DF General DogsBody
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    Default Re: Fresh crackdown on nuisance calls

    Might alter this name to nuisance members

    Back on topic

    Got a cold call from virmin yesterday whilst on my Jolie's I told him that he I now breaking the law for cold calling me. But whilst I got out on you can kindly put the £5.80 back into my account. He went silent for a sec then apologised said it was done then I told him now FCK off and never contact me again

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