Ever get the feeling you've cut your nose to off to spite your face?
It was just an ordinary day, on Tuesday 18th of September, with Ganty busy at work. All of a sudden, he received a phone call. This triggered a chain of events which would alter his life forever...Spoiler:Well, at least until next week
My phone rang. It was an 0800 number. I flicked my collar up, glanced around. There was no one who could eavesdrop.
I answered the phone
"This is Santander" said the automated voice. "The fraud department".
"Huh", I scoffed. Because obviously the fraud department is staffed by robots.
I hung up. I'm not gonna confirm anything to a robot, I've been around the block enough times to smell a scam, hell, I knew Lee Elwood.
My day after that point was inconsequential. I got home, showered, tried to relax.
But then I remembered the call.
I stared at my phone, thinking of reverse searching the number that called me earlier.
I didn't need to.
The phone rang again.
The same automated drone, this time it seemed edgy, breathless. Maybe I imagined it. Maybe the robot gained sentience and realised the urgency of the situation.
I hung up again, and decided to take matter into my own hands.
I called the bank.
I navigated deftly through menus and security procedures. No robot would hold me to ransom, I decided. I spoke to a person, an actual human, and once we were both satisfied with our credentials, they proceeded to explain that I had been victim of bank fraud. My debit card had been cloned.
The bank knew who I was, and knew I was not to be messed with, so they didn't allow a single penny to leave my account. An elite haxx0r group had attempted multiple transactions to uber. The bank knew I wouldn't be seen dead in an uber, so they blocked everything.
They also blocked my card.
Trying to forget the ordeal of the week, I sat at home nursing a small scotch, no ice. I flicked on the TV set and thought it'd be a good time to catch up with some of my favourite shows. I pressed Netflix, logged in. Found my show. Hit play.
Except a small notification.
Please update you're billing information
I panicked, sweat glistening on my forehead. I jumped onto my PC, checked gmail. An email, from Netflix, dated yesterday. They charged my card. The bank bounced it. Damn these hackers were good. They found my achilles heel.
I started a conversation with netflix support. Explained the situation. Surely they knew who I was, what I was capable of. They'd have me back up and on it in no time at all.
I was wrong.
A lengthy email exchange took place, and I uttered the words which I will regret for the rest of my life.
Please cancel my Netflix account.