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  1. #1
    DF VIP Member jjcool's Avatar
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    Default anyone use betfre sending them personal details question

    just a question regarding betfred. my betfred account was recently hacked by someone. betfred put a hold on my account as they tryed to withdraw funds.

    my main question is they want me to send them proof before they let me back into my locked account. which i did.

    i dont have a passport so they said i can send them a scan of my drivers licence which i did but i covered my drivers number on my license.

    they then told me i need to show all my license including my drivers number. however im worried showing my drivers id as worried about identiy theft and it getting into wrong hands etc.

    anyone else done this with betfred or am i over panicking?

  2. #2
    DF Admin Teajunkie's Avatar
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    Default Re: anyone use betfre sending them personal details question

    Is the email for a genuine address and https signed ?


    https://support.google.com/mail/answ...zippy=%2Cgmail
    Have you joined the DF discord server. https://discord.com/invite/YajVGQxDaw

    Thanks to Teajunkie

    jjcool (3rd March 2023)  


  3. #3
    DF VIP Member jjcool's Avatar
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    Default Re: anyone use betfre sending them personal details question

    Quote Originally Posted by Teajunkie View Post
    Is the email for a genuine address and https signed ?


    https://support.google.com/mail/answ...zippy=%2Cgmail
    hi teajunkie thanks for reply.

    im not sure about https signed in hotmail? i know the betfred mail address is legit. as its posted on there twitter also.

    i understand a drivers id as part of there account verification protocols and they need to prove im the actual owner of the account before they reactivate it. but dont know why they need to see my full drivers license number also, it clearly states my address etc already.

    what im most worried about is betfred itself haveing my full driving licence details in there system. im worried that it might get into wrong hands and someone may be able to use my licence etc for wrong reasons.

  4. #4
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    evilsatan's Avatar
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    Default Re: anyone use betfre sending them personal details question

    I’d tell them your reservations and ask them about their data handling, storage and destruction policies. They should be able to tell you what will happen to the data once they validate it, then it’s down to whether you trust them or not.

    Thanks to evilsatan

    jjcool (6th March 2023)  


  5. #5
    DF VIP Member jjcool's Avatar
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    Default Re: anyone use betfre sending them personal details question

    Quote Originally Posted by evilsatan View Post
    I’d tell them your reservations and ask them about their data handling, storage and destruction policies. They should be able to tell you what will happen to the data once they validate it, then it’s down to whether you trust them or not.
    thanks for the advice evilsatan.

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