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  1. #1
    DF Jedi c0axial's Avatar
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    Question Ring Doorbell Woes...

    Has anyone encountered intermittent ring doorbell video capturing issues..

    Sometimes works on motion, sometimes works on Doorbell Press, Never on Live Capture..

    Router is 2 Meters away from Doorbell, also with a additional Chime Pro Extender..

    Router is a Asus DSL AC68U

    Pulling Hair out Frustration......



  2. #2
    DF Super Moderator Teajunkie's Avatar
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    Default Re: Ring Doorbell Woes...

    Found this online mate.


    1. Live view was not working. Live View is a feature which allows you to view who is at the door with the Ring Doorbell Camera. I had to open up some additional ports to get Live View working. I spoke to Level 2 support and they recommended opening up inbound ports as well, but I was able to get it working by only allowing outbound ports. After these ports were opened I was able to access Live View from a Cellular signal, but not from a device that was connected to the same Wireless Access Point (WAP) as the Ring Doorbell. Here's a summary of the ports I opened from the Ring Doorbell Outbound to the Internet:
      1. TCP Port 80
      2. TCP Port 443
      3. TCP 15063-15064
      4. TCP 7078
      5. TCP 9078
      6. TCP 9998-9999
      7. UDP 15063-15064
      8. UDP 15600-65535
      9. UDP 5001


    Source: [Only registered and activated users can see links. ]
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    Thanks to Teajunkie

    c0axial (2 Weeks Ago) 


  3. #3
    DF PwNagE beerman's Avatar
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    Default Re: Ring Doorbell Woes...

    I have the original one and it was pretty crap on batteries. Live view won't work on batteries so grab a 18v AC power supply off ebay and run the wires to the back of the faceplate.

    If it's already plugged in there is a setting in the app for the frequency of the motion alerts.

  4. #4
    DF Jedi DavidF's Avatar
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    Default Re: Ring Doorbell Woes...

    Put the ring on DMZ zone - that did it for me - check in your router settings.

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