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  1. #1
    DF PwNagE BigBrand's Avatar
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    Default Identfying Laptop model

    Morning chaps.

    I bought my HP Elitebook 820 series off here a few years back, and it's serving me great.

    However, yesterday I stood on the edge of the screen, an this is now knackered.

    Looking on youtube, it seems a fairly OK replacement, I'm comfortable and equipped enough to try this. However, there are (as I believe) a G1, G2 & G3 series of the 820 Elitebooks by HP, and mine is pretty old, so much so the label has worn down underneath with the serial number etc printed on it.

    Is there any method I can use on the actual laptop itself?

    As I can still connect via HDMI to the TV so can access as normal, but not sure of where to look. I read that it's important as the G1, G2 & G3 screens are not compatible.

    TIA.

  2. #2
    DF General DogsBody
    Mickey's Avatar
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    Default Re: Identfying Laptop model

    Should be able to get the model number in the bios
    Press I think is the del button during turn on
    [Only registered and activated users can see links. ]

    Thanks to Mickey

    BigBrand (31st December 2019) 


  3. #3
    DF PlaYa dibbler's Avatar
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    Default Re: Identfying Laptop model

    You could try. from a command prompt. -> wmic bios
    or download hp.com/go/hpsupportassistant this should show the serial number at the top.
    I'm not at work until Thursday but when i am I can check some of our hp laptops as i'm sure there is a key combo that also displays the serial

    2 Thanks given to dibbler

    BigBrand (31st December 2019), JonEp (1st January 2020) 


  4. #4
    DF PwNagE BigBrand's Avatar
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    Default Re: Identfying Laptop model

    Quote Originally Posted by Mickey View Post
    Should be able to get the model number in the bios
    Press I think is the del button during turn on
    Thanks Mickey, I did think of this, but the HDMI dispay drivers for output video don't kick un until after BIOS, so I can't connect to the TV during BIOS start up.

  5. #5
    DF PiMP riget's Avatar
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    Default Re: Identfying Laptop model

    Take the screen out and get the part number from that, can't get it wrong then.

    Thanks to riget

    BigBrand (6th January 2020) 


  6. #6
    DF PwNagE BigBrand's Avatar
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    Default Re: Identfying Laptop model

    Quote Originally Posted by riget View Post
    Take the screen out and get the part number from that, can't get it wrong then.
    Fair shout, although I wanted to order a screen in advance, so I can still use it connected to my telly for the footy etc.

  7. #7
    DF PiMP riget's Avatar
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    Default Re: Identfying Laptop model

    Quote Originally Posted by BigBrand View Post
    Fair shout, although I wanted to order a screen in advance, so I can still use it connected to my telly for the footy etc.
    It's 10 mins to drop the screen, you can leave connected then pop it back up or remove it and the laptop will still work on external, Quicker than posting on here.

    Thanks to riget

    BigBrand (6th January 2020) 


  8. #8
    DF PwNagE BigBrand's Avatar
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    Default Re: Identfying Laptop model

    Quote Originally Posted by riget View Post
    It's 10 mins to drop the screen, you can leave connected then pop it back up or remove it and the laptop will still work on external, Quicker than posting on here.

    Can't you just fucking give me the part number <LOL>!

    I joke, I may just do that, althought not tonight, I'm 6 cans in already!
    Last edited by BigBrand; 31st December 2019 at 06:26 PM.

    Thanks to BigBrand

    MHP (31st December 2019) 


  9. #9
    DF Super Moderator Teajunkie's Avatar
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    Default Re: Identfying Laptop model

    Isn’t there a pc scan tool that reveals all this info?
    I’m sure even the crucial website had this tool built in.

    might be wrong though.
    Instagram and twitter @mrteajunkie.

    Thanks to Teajunkie

    BigBrand (31st December 2019) 


  10. #10
    DF Super Moderator JonEp's Avatar
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    Default Re: Identfying Laptop model

    Service Manual with part numbers (Check model) -

    [Only registered and activated users can see links. ]

    Thanks to JonEp

    BigBrand (2nd January 2020) 


  11. #11
    DF PwNagE BigBrand's Avatar
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    Default Re: Identfying Laptop model

    Quote Originally Posted by JonEp View Post
    Service Manual with part numbers (Check model) -

    [Only registered and activated users can see links. ]
    That's great!

    Thank you!

  12. #12
    DF PwNagE BigBrand's Avatar
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    Default Re: Identfying Laptop model

    Thanks for the help all, I took the screen out last night and ordered a replacement for 25 +VAT. Should be coming today, easier than I thought.

  13. #13
    DF PwNagE BigBrand's Avatar
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    Default Re: Identfying Laptop model

    Just got round to fitting.

    All back up and running. Thanks for all the advice.

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