CD Drives Disappeared

[zeedy2k]

Recently my DVD Drive and CDRW drives disappeared although in System Devices it states that the device drivers were loaded but gave this error:

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

If I was to put a cd in the drives they light to indicate that they are being read.

Any help appreciated.

Zeedy2k

[sniper]

try updating driver , try going back to a system restore point if it is xp , i had a similar problem to this and got round it by going to IDE CHANNEL properties in control panel , set the Transfer Mode to PIO ONLY , reboot then change it back to DMA if available ..... this is in XP

[Leeum]

Sounds like your IDE Controller Drivers have gone for walkies. You should have a CD with your motherboard with them on but how can you get them to work if your devices have disappeared? :nowords:

[cosmicma]

sound as if you have uninstalled easycd creator ( or similar burning proggy ) there's some info on microsofts website on how to fix the registry that causes the device driver error

[Leeum]

ATAPI Drivers?

[zeedy2k]

all fixed... bought a new computer and that fixed the issue

seriously tho, I formatted the old computer to give to my brother and its all fine now.. not sure what happened... but Im on a far better comp now and hes got the older one...

[kracken]

Restoring Access to CD ROMs

If after you remove CD Burning software, you can no longer access your CD ROM's,
the following registry keys need to be deleted:

Locate and delete the UpperFilters and LowerFilters values under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}


(.reg file attatched if u cba to use regedit)