T-Mobile are introducing a major change to their Ts + Cs by starting to charge £1 extra per month (from 20th of February) for itemised billing (previously this has been included within the monthly line rental fee).
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They have a clause in their Ts + Cs which allows you to cancel without charge if the cancellation is as a result of them increasing any charges by more than the RPI. This new £1 charge is more than the RPI increase, and so you can cancel at no cost. (There is a note on their website pointing out that the charge is in excess of the RPI - but it doesn't say why they are telling you!)
This is taken from their Ts + Cs, section 2c(iii)(B)
A cancellation charge is not payable if :- we want to increase a charge to you and the increase, (when calculated as a percentage) will be more than the increase in the Retail Prices Index Figure, the RPI (also calculated as a percentage) for the 12 months before the month in which we send you notice of the increase. We will tell you if the increase will be more than the increase in the RPI. You must tell us you want to cancel before the increase happens.
You can cancel immediately without giving them any notice, and they will refund any monthly rental you have already paid. Make sure they know you are using the RPI clause to cancel - this is from section 7(a):-
You can cancel this agreement by notifying Customer Services you want to terminate. If you are cancelling because we have increased a charge above RPI (see 2c(iii)), your agreement will terminate immediately.
This may be of use if you currently have a T-Mobile contract and would like to get out of it for any reason (maybe to take advantage of other offers around at the moment, or you might be tied to a 12 month deal now, but have already received all your cashback from the deal etc.)
If you want to cancel, then don't use the option they show on their website to change to non-itemised billing - this would mean you've accepted the new deal, so wouldn't be able to cancel on the grounds of it being outside the RPI.
Be prepared for them to try and trick you into staying - they offer to stop the increase for you, new phone, reduce line rental, etc but if you accept any offer you lose the right to cancel scot free! (And then get one of the new better deals around now). They make you give them your details, ask why you want to cancel (don't offer any reason other than the RPI clause), and eventually put you through to another department which will try even harder to stop you cancelling - just quote the Ts + Cs.
Notification of this new charge is being sent out with bills issued from January 20th, and the charge will go onto the following bill - they may tell you you can't cancel till you've had the notification (which they are allowed to), but some have managed it.
There is a thread discussing this limited time loophole at Money Saving Expert:
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