Trouble with a Synergy 21nn series cordless?

[iBozz]

Then this is how to resolve most glitches:


Synergy 2150/2120 Base Reset and Handset Reset
2100 Handset Reset.


Base reboot procedure

1. Turn off power to base
2. Hold down PAGE button on base
3. Without releasing PAGE button, turn power on
4. You will hear a series of beeps.
5. Wait till the beeps finish, release page button and then press 5 times very quickly.
You should then hear a confirmation tone. If you do not, you will need to start the process again.

Handset reboot;

1. Slide off the battery cover
2. Disconnect battery from handset by giving a tug on the wires and the white plug should pop out from inside of the handset.
3. Hold down the options button and the INT button together
4. Without releasing the options and INT buttons re-connect the battery
5. You should hear the handset beep
6. Slide battery cover back on

Re-registration of handset to base station

Note: You may have to press the Page button for 10+ seconds until you hear a validation tone before carrying out Step 1. i think registering the first handset is OK, but for the second and subsequent ones, try the page step first:

1. Press options button.
2. Press del button (on the left hand side of options, handset should display registration)
3. Press options twice (handset should display searching 1)
4. After short delay handset should display base pin
5. Enter 0000 and then press options, after short delay handset should display standby screen.
6. The handset should then be reregistered to base.
7. For any additional handsets, press the PAGE button down for approx. 10 seconds, you should hear a melody. Then repeat instructions 1 to 5.

[Shawswin]

The process you describe is very close to that provided by Bt tech: support. However it does not appear to work. After operating both handset and base resets my combination of 2110 base & handset plus 2100 handset have all retained their data including registrations. Is there a minimum period for the power off element of the sequence? So far I have tried 6 hours to generously allow any charged capacitors to decay - as yet to no avail. Is anyone else being frustrated by the durability of the Synergy 21xx series?