NTL Speed Upgrade Live

[ZX7R]

Select your speed!

http://www.ntlworld.com/data-feeds/e...tierMigration/

From the Cable Forum:

We have again, received further reliable information regarding the long awaited ntl broadband speed upgrades. From 8th March 2005, 1MB, 2MB and 3MB broadband speed connections will be launched. ntl will be contacting existing customers and informing them of these upgrades.

It is important to note, that the majority of 750K and 1.5MB customers will be upgraded over the coming weeks. But some networks, in some areas need further upgrades, to ensure that all customers will eventually receive the speed upgrades though this might take some months.

Customers on the 750K package or 1.5MB package, will receive a FREE automatic upgrade to 2MB and 3MB. 750K customers with a black PACE Set top box and want to change to the new 2MB speed, need to arrange with ntl a Set top box swap, this will be a free swap.

Note that those 750K broadband customers with a black PACE Set top box, will receive a FREE automatic upgrade to 1MB if they do not arrange a Set top box swap as the black pace set top boxes are only able to provide the maximum of 1MB speed connection. Also note that there will be no change to the usage allowance (1GB daily).

300K customers will not be upgraded automatically. Customers can upgrade to 1MB if they accept a 3GB monthly usage allowance. Customers can either upgrade online or by calling customer services.

Once customers have upgraded to the new speeds, they will be unable to change back to the old speeds. Existing customers on 300K, 750K and 1.5MB cannot move between old speeds.

Just to remind customers of the upgrades and prices and usage allowances of these new speeds:-

* 300K 1MB Price: £17.99 Usage allowance: 3GB Monthly
* 750K 2MB Price: £24.99 Usage allowance: 1GB Daily
* 1.5MB 3MB Price: £37.99 Usage allowance: 1GB Daily

Upload rates are as previously mentioned:-

1MB = 100K
2MB = 200K
3MB = 300K

Customers who exceed their usage allowance with the 1GB daily usage allowance may be contacted by ntl if their usage becomes excessive that it affects quality of service for other broadband customers. Customers on the 1MB connection with 3GB monthly usage, ntl will be monitoring and will identify those who exceed their usage allowance very often, however they will not be enforcing this allowance until later this year.

also:

Just called 0800 052 2000 and it got answered within seconds! Spoke to a very nice CS rep who said 'bear with me a moment I'll see what I can do". 30 seconds later I was told that the supervisor said they weren't doing the process manually as it might mess up billing. I referred her to this thread and after another short wait I was upgraded.

Now getting 1.93Mbps - 247.5KBps

[hxbro]

Orginal details can be found in this thread :

http://s105883597.websitehome.co.uk/....php?p=1610722

[hxbro]

Feel free to post if you have successfully upgraded, and what area you are in, if you have a sacm or not

[mackeyuk]

I have just upgraded my cable modem to 2Mbit for the same price as the old 750K! Excellent work NTL (for once)

Goto http://www.ntlworld.com/data-feeds/e...tierMigration/

[whatnow]

glad you've been sucessful.

has anyone managed to get on to 3Mb yet? still getting unable to lookup cable modem warnings

[dave208]

theyre not applying the upgrades automatically? shame because at the moment im getting 1.5mbit service while paying for 750k due to their mistake. would be nice for that trend to continue and go up to 3mb for only £25/month

[whatnow]

yes dave they are. if you still have what you do now afterwards i'd be surprised, however if you do nice work...I am sure many will be jelous at your luck

although I managed to get a £80 cheque out of NTL once, a few phone calls and letters can go a long way :thumbs

[Anakin]

Aint working for me, it comes up and error saying "Cannot detect MAC Address" phone blah blah blah.

[SiE]

Im upgraded in the Stockport area gettin 240kb downloads

looks like the restrictions are not gonna go through until later in the year 2.

ntl Broadband usage allowance guidlines


Internet Activity 1Mb service (3Gb per month) All other services
Surfing 12 hours per day 24 hours per day
Sending or recieving emails without attachments 600 per week 6,000 per week
Sending or recieving emails with attachments (e.g. a digital photo) 45 800
Downloading music tracks 30 per week 800 per week
Watching videos 1 hour per week 6 hours per week
Software downloads (average of 100Mb) 1 per month 20 per week
Online radio 1 hour per day 4 hours per day
Online gaming 0.5 hours per week 6 hours per day




You can use your Broadband Service freely up to the usage allowance threshold.
Please note: The table above provides examples of what you can do on the Internet with your usage allowance.
Any combination of these or other activities may also contribute to your usage allowance. The figures above are approximate only.


straight from the N-T-L website
What happens if I reach my usage allowance?

Customers with the existing services or 2Mb & 3Mb (1GB per day)
Ntl reserves the right to contact customers who regularly exceed their daily usage allowance, where such excessive use impacts the quality of service for other ntl broadband customers.

Customers with the 1Mb service (3GB per month)
Ntl will be monitoring across the network to identify customers who routinely exceed their data allowance, but not enforcing this allowance until later in 2005.
Before that time, ntl will be deploying new capabilities that will allow each customer to view their usage levels. Thereafter, customers who exceed their data allowance in any given month will be given options, which may include, for example, the ability to:

Upgrade to a tier of service with a higher usage limit
Choose to be billed for any incremental usage above their limit
Choose to use the service for the remainder of the month at a lower speed
For further information on usage allowances please refer to ntl’s User Policy.

[Anakin]

Well it worked this time, funny how I had to change it over to USB to get it to work.

went to http://192.168.100.1 root/root

And I now get
Maximum Downstream Data Rate : 2048000 bps
Maximum Upstream Data Rate : 200000 bps

[whatnow]

Maximum Downstream Data Rate : 1536000 bps
Maximum Upstream Data Rate : 256000 bps

I guess i should just be more patient

[Panda]

Web upgrade failed, so phoned support and eventually got through to a very helpful person - no really - he sorted it all for me and it works a treat :thumbs

How do you get the up & down stream figures ? I'm using UTP not USB.

TIA - Panda

[lincsat]

Upgrades seem to go through OK - There are new config files in the format cmreg-modem-tier.cm eg "cmreg-ntl120-mid.cm"

[whatnow]

How do you get the up & down stream figures ? I'm using UTP not USB.

TIA - Panda

Browse to http://192.168.100.1 U/N = root Pass = root

Then go to here:

http://192.168.100.1/P_operation.htm

will give u the numbers. if the link fails to work click on Operation Configuration

[ABCMan]

a few clicks and a phone call to find out what my username and password were then a quick reboot (win 98 has to, xp doesnt)

i was assured that the caps wont be enforced for some months by the kind support person (who also said he was changing to adsl they day they started capping)

[Maljeep]

just upgraded in the last 10 minutes.
things certainly happening quicker!
went to a speed test site and this is what they say.

Communications 1.2 megabits per second
Storage 141.7 kilobytes per second
1MB file download 7.2 seconds

[Maljeep]

just tried another speed test,

Your line speed:

2040 Kbps

250 K bytes/sec

[Flamingo294]

I've got my speed upgrade sorted, now on 2meg, luvverly jubberly

I tried on the web to get it sorted but to no avail, then once i spoke to N T L about it they said in my area people have to phone up and request it!! Hope this infos of use to others waiting for their speed upgrade!

[ZX7R]

yup, I had to call as the only option available to me was 3Mbps and I wanted the 2Mbps. The NTL girl stroked a nob and whiz bang. faster internet with a monthly cost reduction of 13 quid!

[budge1972]

Woohoo 2mb upgrade is done for me here in sunny Bicester.Used this to test
http://www.dslzoneuk.net/speedtest.php