joule a400

**john 1000** · 18th June 2005

i have a joule a400 and got a prob that is driving me mad i am using a ibm thinkpad 233mhz running 98se with the latest software the prob is it will read eeprom but wont read any micro based units my other computer with xp on will read both any help much appreciated

**keyscoob** · 18th June 2005

I use an old Toshiba 200MHz Laptop (200MHz is the recommended highest spped by Joule I think) with great results.

Get hold of a slower cheaper Toshiba from ebay, I'm sure all will be OK for you then.

**jbes** · 18th June 2005

on a 233MHZ you will get problems reading a lot of the micro based units, you will also kill eg renault G5 units also just by reading them.
P2 166MHZ i recommend to use for a guaranteed read / write untill the pc speed problems are hopefully sorted.

**john 1000** · 18th June 2005

thanks for that jibes but why does my amd 1800 mhz machine running xp read and right micro perfect i thought this was why the new software was brought in so you could use it on faster machines? but if i run my amd with 98se on it wont read micro but reads eeprom strange!!!

**jbes** · 18th June 2005

if your using the latest software, it has been optimised for use with hi spec processors. but these unexplained problems like your having, seem to be random, and are giving joule some headaches.
some mother boards work perfect, others give problems

**john 1000** · 18th June 2005

yes i agree on a k7s5a board xp works great but 98 will not just put software on compaq 166mhz tryed on a car 300 works perfect

**john 1000** · 18th June 2005

surely joule should contact all of their customers who have purchased this software and make them aware of the situation i have been on hours trying to find a prob that i think i have!!!!

**jbes** · 19th June 2005

From memory john, there was a newsletter published to all customers making them aware of problems with certain bp radio's. you may have not recieved it or something.
i always keep an old 486 laptop handy incase i do ever get a G5 or another bp radio that gives me probs and the radio gets killed after a decode.

**john 1000** · 25th June 2005

no i have not recieved any newsletter which was why i was asking the question on the forum. If joule are having problems with this latest software why are they still advertising it for sale when they know it might not be compatible for all systems?surely this is going to cause more problems as people are buying this thinking it works!!! until they get the fix this software should not be sold just my opinion thanks

**jbes** · 27th June 2005

If you read the information that is on the web site then you may notice this.........

The Advanced Package contains ALL currently available software to decode the majority of car radio equipment. Purchasing this system entitles you to receive the goods at a much reduced cost. The normal price for this package if purchased seperately would be in excess of �6000.00.
The kit is supplied complete with probes, data pods, all connecting leads, 12 volt power supply and comprehensive instruction manual.

Maximum suggested speed of P.C. 166MHZ

**jbes** · 27th June 2005

I must add that there is not a problem with any of the software, the unit has always been sold supporting only p2 233maximum pc's (i recommend P1 166 MHZ). The latest updates have tried to overcome the fast bus speeds and high spec pc's which are available. because of different mother boards etc joule cannot test this on every single system