Connect to Sky Broadband

[Eric]

Has anyone actually been connected yet, I have had a confirmation email that said they would be in touch early August, but heard nothing since. Problem is my current account ends in 2 weeks (Bulldog) and if they don't get thier fingers out then I'll be without an ISP for god knows how long.
Any info available ?

Cheers.

[philmein]

there a guy on digital spy forum who says hes connected.

[rayman1970]

My mum just registered and told her due to incredible demand it could be weeks and weeks!! doh -looks like a good package

[kracken]

No Sky LLU in my exchange for 12 months (according to their email) :/

[hxbro]

a few people on digitalspy are connected, it also sounds like the router firmware is custom and you can't do much with it which I wouldn't like, not sure if you can use other routers apart from the supplied one

[stu99]

I'm waiting for them to offer me Sky BB connect (£17 PM) until I can get the full max package which they reckon will be the end of the year. Phoned them, just got to wait for an email now.

Pipex can feck off then!!

[topspeed]

Yea im getting sky broadband in 3 months time, that is when we cant get it where i live.

[lindakay]

dose anyone know what they class as fair users policy >?????

[philmein]

100 gig is being banded about.
but no mention about off peak time.

[Goldberg]

Just got my email too, so sent my MAC code request to F2S.

Here's the small print from the Sky Email:

**Subject to Fair Usage Policy. Subject to area availability, compatibility and survey. Maximum Upload speeds: Base – 400Kb; Mid – 400Kb; Max – 768Kb; Connect – 448Kb. Sky Broadband is only available to active Sky TV subscribers. Minimum Sky Broadband subscription 12 months. Connection fee: Base - £40; Mid - £20; Max – free. Monthly Usage: Base: 2Gb; Mid – 40Gb; Max – Unlimited, subject to Fair Usage Policy. Installation: Free if you subscribe to Sky Broadband Max, otherwise £50. Prices subject to change. Eligibility and other terms apply. Information only applies to residential customers. Information correct at 1st August 2006.** Sky Talk: UK call rates do not include calls to mobiles, the Channel Islands, non-geographic and premium rate numbers e.g., those starting with 08, 09 and 118. "Unlimited" calls last up to an hour after which 0.8p per minute rates apply or you can hang up and re-dial as often as you like. Sky Talk is only available to Sky digital subscribers. Not available to BT Light Users or if outgoing calls are barred. Calls to emergency numbers, BT Operator Services and some internet calls are provided by BT. Further terms apply.Any member of the British Sky Broadcasting group may use and share the information you provide to it and information about your account with other companies in the group including for market research and the marketing of Sky's products and services. This may include sending you marketing by email or SMS about our similar products and services (unless you advise us of your preference not to receive such marketing). For your convenience you can withdraw consent by clicking the "unsubscribe" link in e-mails from us or by contacting Sky customer services on 08702 40 40 40 (if you are in the UK) or 0818 719 819 (if you are in the Republic of Ireland).

Does anyone know how long it takes to switch providers, is it like a mobile provider transfer i.e same day?

Cheers.

[Goldberg]

Bloody hell, F2S have been a nightmare lately! However I emailed them for my MAC Code earlier and within the hour I have it!

Shame i'm leaving them lol

[lemaru]

Bloody hell, F2S have been a nightmare lately! However I emailed them for my MAC Code earlier and within the hour I have it!

Shame i'm leaving them lol

i emailed them 2 weeks ago for my mac code, have chased it a few days ago and still nothing

only prob i have ever had with f2s.....

the longer they leave it the more i am thinking not to bother with sky

[Goldberg]

I want to go with sky because it will cost me £10 and not £28 for the same service. I'm not a huge downloader and the upload speeds are the same so £17 saving a month is something not to be sniffed at.

[Goldberg]

Got through this morning, should be on within 10 days.

I asked the lady regarding the router as I have a very good 'Ozenda' one. She said I would have to use Skys However I will query this when I get it and need to connect.

Does anyone know which routers they are supplying?

*Edit*

Looks possibly like a Netgear or 3Com
http://digital-lifestyles.info/displ...bution&id=3493

Bit of a git as I will have to set up my hositng etc... on it al again However I should get a new IP address which is something I need!

[stu99]

Netgear DG834 I believe mate.

[lemaru]

Netgear DG834 I believe mate.

Netgear DG834T infact

If you go over to skyuser.co.uk there is a post on there about reflashing the router to get the username and password, after which u should be able to use any router

it is against SKY's terms and conditions though

@Goldberg, what email address did u get you MAC off F2S on as i still am having no joy

[photek1000]

My broadband with Sky was activated last night, from my perspective very good service so far, applied on line, got the email with the code a fortnight later, then got the kit with in two days, then got activation letter (bit arse about face that though) Said I'd be activated on the 12th, and I was.

Now just to monitor the speed, went for the upto 16mb Max package, bargain compared to NTHells service, so far had a top speed of 8.5 and a low end of 4, so not 16 but it was an evening I guess and I have no idea where the local exchange is.

But for a tenner I'm happy so far, no complaints with the kit, doesn't look as robust as my netgear kit but that was cable and not ADSL so I can't use it anyway, so for a free bundled router I'm happy.

[Goldberg]

Netgear DG834T infact

If you go over to skyuser.co.uk there is a post on there about reflashing the router to get the username and password, after which u should be able to use any router

it is against SKY's terms and conditions though

@Goldberg, what email address did u get you MAC off F2S on as i still am having no joy

I emailed broadbandadmin@freedom2surf.net with 'MAC Request' in the title.
Basically told them I was going to Sky in the email and give them the rest of the info they would need from me, Address, Tel No, Username etc...... Just make sure you use the email address linked to the account. Again I got a response within the hour.

[Goldberg]

My broadband with Sky was activated last night, from my perspective very good service so far, applied on line, got the email with the code a fortnight later, then got the kit with in two days, then got activation letter (bit arse about face that though) Said I'd be activated on the 12th, and I was.

Now just to monitor the speed, went for the upto 16mb Max package, bargain compared to NTHells service, so far had a top speed of 8.5 and a low end of 4, so not 16 but it was an evening I guess and I have no idea where the local exchange is.

But for a tenner I'm happy so far, no complaints with the kit, doesn't look as robust as my netgear kit but that was cable and not ADSL so I can't use it anyway, so for a free bundled router I'm happy.

Chances are your area might not get 16mb. My top speed (until I move) is 5mb... Some people are complaining on SkyUser about poor connections. What you have to consider when you move to ADSL is that the provider will test your line for 2 weeks after connection to get the most stable speed.

Can I ask, people always talk about flashing the routers? Is this to get faster speeds?

[lemaru]

I emailed broadbandadmin@freedom2surf.net with 'MAC Request' in the title.
Basically told them I was going to Sky in the email and give them the rest of the info they would need from me, Address, Tel No, Username etc...... Just make sure you use the email address linked to the account. Again I got a response within the hour.

cheers, ill try them on that one aswell

got to get a reply at some time.....