Identifying DDE

[EvilBoB]

I have written a great tool that links into Remedy (A Call logging system) and all is lovely but someone else wants me to add support in for Clarify.

The idea is that my app pulls data from various fields on screen and does other, external lookups.

I am currently using DDE calls from my app to get the textbox details from Remedy but I can't find how to integrate the same method for Clarify.

Does anyone know of a cheeky way to find out what DDE Topics/items I can access? I'm sure there must be some kind of app that can give me this info but I can't find it anywhere

[tam9]

not relating to your topic totally but in work right now myself and the developers are dealing with a web remedy solution. It's a lot faster and more customisable if thats of any use. I can't give you any definate time scale of release dates or such, but it may be something you would like to look into when it does come out if you haven't already found a solution.

We decided to build a web remedy as we bring remedy across a trans atlantic link via a java interface using citrix...now go figure, it was fucking painful so it had to get done.

[EvilBoB]

LOL - sounds lovely

Unfortunatly my company is a large British telco (*ahem*) who have lots of systems already in place so I'm looking at making stuff easier for some teams.

I basically am using

Private Sub Connect_To_Remedy()

On Error GoTo ErrorHandler
AppName = "Remedy.User"

Set App = GetObject(, "Remedy.User")
MsgBox ("Connect to Remedy User successful")

Exit Sub
ErrorHandler:
MsgBox ("Automation Error: " & Hex(Err.Number) & " " & Err.Description)
Err.Clear

End Sub

to get the connection to Remedy but I can't find details of the class for Clarify.

If I can just find a way to identify this class all will be hunky dory.