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  1. #1
    DF VIP Member /dev/null's Avatar
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    Default Emails getting marked as junk

    Hi,
    I set up a site a while ago for someone, and have a system where the admin can email members registered on the site. I am using the following basic headers: (It's only very short text-only messages)

    Code:
    $headers="From:XXXXX<xxx@xxx.com>\n";
                    $headers.="Reply-To:xxx@xxx.com\n";
                    $headers.="X-Mailer: PHP/".phpversion();
    [replaced original details with xxx of course]

    This has worked fine with no problems for ages, however now we have suddenly noticed that in outlook and in some other mail clients, messages are being flagged as spam. We haven't changed anything on the system, and messages are generally a very similar format. They are not sent out in bulk by any means, and the area is both password protected and the referrer checked. I can only think it may be a problem with the headers?

    Anyone have any suggestions?

  2. #2
    VIP Member CzarJunkie's Avatar
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    Default Re: Emails getting marked as junk

    What is the content of the emails?

    There are keywords which are flagged as spam. Most email clients including web based clients such as gmail score your emails by judging the content against an ever changing list of words and phrases.

    It could also be down to your mail server. If you've managed to get your server IP on to a blacklist of mail servers where spam originates then you may find your emails being identified as spam.

    It's quite an art to get an email newsletter or mailshot together and ensure it avoids the spam filters of all the major clients.

  3. #3
    DF VIP Member /dev/null's Avatar
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    Default Re: Emails getting marked as junk

    I don't think it's the mail server blacklisted unless it's shared (which I'm unsure of as I didn't register it!) and some bastard has been abusing it. The content is mainly stuff RE ticket allocations for a football supporters club. I'll have to tell them to word the messages more carefully in future!

    Cheers!

  4. #4
    DF Techie drunkn_munky's Avatar
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    Default Re: Emails getting marked as junk

    Try checking their server IP on SpamHaus. Here's what I use and haven't had anything mark it as spam (as far as I am aware ). I got banned once for trying to send commands to my SMTP server.
    Note: I am not an admin. I just have a red name :happy:

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