dvd drive problem

[nedmarshall]

hi please help my dvd drive not working saying code 39 have tried reinstalling driversand still have the same problem also installed daemon tools and that has same code 39 problem and doesn't work i think there is driver missing but don't know which or how to fix am on a acer 5050-3371 laptop bought from the states.

[liaeb]

http://support.microsoft.com/kb/314060

[tombott]

AS above post, that should fix it. There is a section that relates to error 39.

[nedmarshall]

many many thanks i am alive again