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  1. #1
    DF VIP Member MetalMickey's Avatar
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    Help N95 8GB Black screen

    Hi,
    Just took my N95 out of my pocket & the screen was black, thought I may have switched it off by accident, but the phone keys still light up & I received a message, but the screen is still black.
    Thought I may have got a bit or rain in it, but it was in my pocket & had no immidate sign of condensation.

    After reading a few other posts I think (hope) it's just a ribbbon problem.But I've stuck it in the airing cupboard as a precaution.

    Gonna go to my local phone trader tomorrow, just wondering how big a job it would be & the kind of cost?
    Don't really want the guy ripping me off, most of his jobs seem to be £50.00 - £100.00

  2. #2
    DF VIP Member
    Mobileman's Avatar
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    Default Re: N95 8GB Black screen

    Could be a cracked lcd any signs of bleeding from the screen, can take a look at the phone if needed

  3. #3
    DF VIP Member
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    Default Re: N95 8GB Black screen

    If it's ribbon or warranty fault then it should be FOC, water damge or broken screen or fowl play then they can charge what they like.

  4. #4
    DF VIP Member MetalMickey's Avatar
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    Default Re: N95 8GB Black screen

    Hey, thanks for the quick reply..
    Doesn't seem to be any screen bleed that i can see, I'm hoping it's a ribbon problem.
    got the phone off fleabay, so not under any warranty, so i'll be going to the guy on the market for my quote.
    What's this stuff i read about reformatting the phone? I presume this only solves software problems so wouldn't really apply here?

  5. #5
    DF VIP Member
    Mobileman's Avatar
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    Default Re: N95 8GB Black screen

    Quote Originally Posted by MetalMickey View Post
    Hey, thanks for the quick reply..
    Doesn't seem to be any screen bleed that i can see, I'm hoping it's a ribbon problem.
    got the phone off fleabay, so not under any warranty, so i'll be going to the guy on the market for my quote.
    What's this stuff i read about reformatting the phone? I presume this only solves software problems so wouldn't really apply here?
    hows phone got no warranty just cause you got it off ebay course it has
    All Nokia handsets have atleast 24 months warranty from new unless stolen.

    Take to guy if you want or PM me

  6. #6
    DF VIP Member MetalMickey's Avatar
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    Default Re: N95 8GB Black screen

    You reckon maybe I could blag it at a voda shop then? says voda on the case but i debranded it.
    How do I find out whre my local service centre is? would they not ask for proof of purchase?
    Sorry it i sound a bit stupid....
    May give you a PM over the weekend mate if iI'm not sorted.
    Cheerz for all your help.

  7. #7
    DF VIP Member
    Mobileman's Avatar
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    Default Re: N95 8GB Black screen

    http://www.nokia.co.uk/A4222229 go here select you area and then tick option for repair services, do you not ebay / paypal receipt ??

    if you get stuck like i say pm me

  8. #8
    DF VIP Member MetalMickey's Avatar
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    Default Re: N95 8GB Black screen

    yeah mate, I have an ebay receipt, just checked the link, says there is a service centre near me or I can send it freepost.
    Also says 'try to include receipt if possible' (heh-heh!)
    I'll be heading that way on sat so i'll bob into the service centre, it's in a carphone warehouse though so not holding my breath.. also says you can send it to nokia freepost, so i may do that if i have no joy.

    Thanks for that mate, you're a legend! - feel much better now
    Have a bit of special K

  9. #9
    DF VIP Member
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    Default Re: N95 8GB Black screen

    No probs you know where i am if you get stuck
    Last edited by Mobileman; 9th July 2008 at 10:01 PM.

  10. #10
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    Default Re: N95 8GB Black screen

    i would say the ribbon

    well thats what it is 99% of time


    J-Tag 360 RGH 360, PS3 Super Slim, Xbox 360 Slim, WDTV Live with CFW, Vu+ Solo 2, Dreambox 500HD Connected to 1M Motorised Dish.

  11. #11
    DF VIP Member MetalMickey's Avatar
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    Default Re: N95 8GB Black screen

    Yep, that's what i'm hoping for. printing off letter to Nokia now.
    Fingers crossed eh! - I'll let you know how it goes in case any one else has th esame problem......

  12. #12
    DF VIP Member
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    Default Re: N95 8GB Black screen

    Quote Originally Posted by MetalMickey View Post
    Yep, that's what i'm hoping for. printing off letter to Nokia now.
    Fingers crossed eh! - I'll let you know how it goes in case any one else has th esame problem......
    Bloody hell Mickey i would have had the phone back to you by now and no need to cross the fingers

  13. #13
    DF VIP Member MetalMickey's Avatar
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    Stupid Re: N95 8GB Black screen

    Quote Originally Posted by Mobileman View Post
    Bloody hell Mickey i would have had the phone back to you by now and no need to cross the fingers
    Oh fa fooks sake, I went doen the returning it to nokia route & not heard a peep of the buggers yet
    Just fired off an email & I'll be ringing em tomorrow.

  14. #14
    DF VIP Member
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    Default Re: N95 8GB Black screen

    Quote Originally Posted by MetalMickey View Post
    Oh fa fooks sake, I went doen the returning it to nokia route & not heard a peep of the buggers yet
    Just fired off an email & I'll be ringing em tomorrow.
    Hope they have got it

  15. #15
    DF VIP Member MetalMickey's Avatar
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    result Re: N95 8GB Black screen

    Phoned em up again today, they received it on 17th had it in for repair yesterday, putting it on soak test today just to make sure, then posting it back tomorrow.
    Not bad really for free considering I didn't send any proof of purchase or owt. Good job i still had my N73 to use in the meantime....
    Wonder if they will repair the faulty #1 key if I sent that back to em?
    I'm pretty sure that one is out of warrenty now, any way of telling the manufacturing date?
    Mind you THAT one definately had water damage, so they would probably send it back with a polite "shove it up your arse!" ..... maybe that would be taking the piss a bit too much

  16. #16
    DF VIP Member
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    Default Re: N95 8GB Black screen

    I can tell you if the phone is still in warranty Mickey, pm me the imei and will check for you

  17. #17
    DF Probation Phone Mechanic's Avatar
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    Default Re: N95 8GB Black screen

    The manufacturer date can be changed anyway, lol.

  18. #18
    DF Member digitallymaster's Avatar
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    Default Re: N95 8GB Black screen

    Quote Originally Posted by Phone Mechanic View Post
    The manufacturer date can be changed anyway, lol.
    that wont change the warranty date on the nokia warranty site though.

  19. #19
    DF VIP Member MetalMickey's Avatar
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    result Re: N95 8GB Black screen

    Hey Hey Hey
    Got my N95 8gb back on thurs morning, they have replaced the entire front slider!! - the one I sent was scratched, now I got me a brand new one, still has the plastic on

    Only problem is for some reason they have wiped all my 8GB mem & also it has all call settings for 3 network, even though it says Voda on case & they asked me which network I use so they can apply their settings.
    I checked on NSS & it still has a nokia Euro1 product code, just need to wait for NSU website to start working so I can debrand it again
    Last edited by MetalMickey; 27th July 2008 at 09:53 PM.

  20. #20
    DF Probation Phone Mechanic's Avatar
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    Default Re: N95 8GB Black screen

    I would seriously advise you to delete the IMEI number and PM Mobileman. This can be used in illegal activities m8.

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